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Customer Ratings & Reviews

$199.00

Customer reviews

Rating 4.1 out of 5 stars with 2493 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 2,493 reviews
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Slow on the first day

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldnt load full pages in the first day. Tried to update it and that took so long I had to give up and just return it. I dont care how cheap it is, it should still work on the firsr day. It also felt cheap. This is a lesson to not buy a computer based on looks.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Slow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Painfully slow. Literally just right clicking makes it freeze up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very very amazaing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very awesome & touch screen now i can do my business

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Does just enough

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you looking for a decent laptop that gets the job done nothing more nothing less then it's good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good budget

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     Good price good budget from my work stuff and I’ll be great to stream

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything i needed it for with decent speed

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Total garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes five minutes to open a edge browser, locks up constantly. My 5yr old cellphone is quicker. Bought for my kids and didnt realize it was this bad until i needed to use it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Affordable home or school use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price for a home use laptop. Works right out of the box affordable and no speed issues for using office products or casual browsing. Definitely not a professional programmer or gaming system but if you are looking for an affordable home or school use laptop you won’t be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reliable starter computer for preteen. Great speed and programs for value

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Not worth it chile

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop last year for my birthday (rn it’s a year later) and it is one of the worst laptops yet.. It’s slow basically just worthless even chrome takes forever to load or just downloading something.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Awful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst computer I’ve ever used. It takes a year to connect to a website, if it even does…. I usually get the popup that says “this page is not responding.” I’m now stuck with this piece of crap because Best Buy only allows 14 day returns. Very very frustrated

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LAPTOP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter absolutely loves it! Everyone at Best Buy was so helpful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok pretty color was just small was a good price out the box deal

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Never Again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks!!! It has from the first day i got it, but i delt with it because of classes and now half the keys stopped working my mouse one side is stuck and the screen is messed up.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    extremely slow computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very very very very slow. it was returned. I didn't think computers were slow any more with all the new technology but I was proved wrong.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Slow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was fast for about a week, after that it’s really slow doesn’t let me download the applications I need due to “Unsafe applications”. I’ve downloaded the same app’s on my Dell Laptop with zero issues.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I brought mine today

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get it and upgrade everything and the whole time the keyboard doesn't work at all so, I'm thinking its the drivers and it wasn't

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Video quality horrible and jumpy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this laptop for my mom and the video picture whenever zoom or any other video app is being used is shaking, jumping and staticky! Will be returning.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed, Storage

    Rated 1 out of 5 stars

    Garbage, Buyer Beware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst purchase I have ever made, it has corrupted 2x storage devices, barely functions with no add programs downloaded, dial-up would be faster. With in the first month I had to call support and do a factory reset. Yes it is cheap but spend money and get something thag catilly is reliable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    1 star

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery does not last long it lacks horrible screen freezes if you try to open more than one app

    No, I would not recommend this to a friend