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Customer Ratings & Reviews

Your price for this item is $189.00
The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 2364 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,364 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Pretty color and works great for college

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but having difficulties.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having difficulty adding software. The administrator settings from the factory need to be changed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This isn’t with it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but it doesn’t have much storage on it and it came with directions and told me it was touch screen but it’s not if you are looking for a gaming computer this is not it unless you buy more storage for almost a 100 dollar or get a hard drive for your computer even the extra stuff that comes with it is not free it asks for you to pay for it on the computer

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very good for the price point. It packs a lot of features compared to similar options

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this laoptop in the color rose gold I loved it ! But it started glitching after ONE day of using i ended up returning it because it glitched so much I couldn’t get any basic work done . Very disappointed because I wanted it to work so bad it’s lightweight pretty in rose gold and affordable .

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP 14” laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop worth getting for gaming product firmware and driver downloads !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s still up and running, after over a year of use. Overall I can’t say that I’ve had any issues with the laptop

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I need a new computer Best Buy before school :\

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is extremely slow. I can’t get work done at all and I just got it. I was really excited to buy this computer as it would be my own and I got it at a decent price but I’m highly dissatisfied. I needed the computer for school next year and now I can’t even use it because it doesn’t work properly. Sometimes it doesn’t turn on, it doesn’t open apps when I press on them or it will completely close me out of the app as I’m trying to work on school work.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop. It’s easy to use for someone who is not great with computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound reliable product- shoud have bought a larger screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use perfect for my daughter’s school work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is a pretty good laptop it works really fast, the only concern is the laptop get pretty hot at times

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t work for me

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow computer!! Not good enough for what I need for

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A good entry budget laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to grab this budget laptop as a deal of the day. I was not expecting a fancy device, so It does its job (web browsing and document editing). At the beginning I found the machine a little slow, but I noticed it was installing all updates in the background. Now that everything is updated, it is fast and responsive with only 4GB of Ram. The keyboard and the screen are the weakest points of this laptop, but I am connecting it to a 32 inch monitor and I am using a wirelress keyboard and mouse, so I cannot complain. It comes with one year of MS Office 365. It has only 64GB, but you can expand the memory with a SD card. Also, It comes with windows 11 S mode, but you can easily disable this. (If you do not know there are a lot of video tutorials on youtube).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Run slow

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been like this computer because it was very slow.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    does the job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a nice little laptop, simple, small, ok picture, its ok for occasional use, I might not recommend for everyday use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    N/A

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good starter up for my daughter she loves the color and is excited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for honestly just something to type out stories on, it’s a little slow on the start up but once it’s really up and running it’s great! I can type out what I need and stream my shows and movies too! I’m super happy with my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value, lightweight, and WIFI accessible.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money, it's not a perfect laptop but good enough for travelling and works well with WIFI connections.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP LAPTOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with BEST BUY & HP Laptops.a lil slow processing.

    I would recommend this to a friend