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Customer Ratings & Reviews

Your price for this item is $179.00
The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 2364 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,364 reviews
  • Rated 5 out of 5 stars

    The service provided was exceptional, from the ver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are pleased to inform you that the delivery of your laptop was punctual and the product fully met my expectations, as described. I extend my sincere gratitude to Best Buy for their impeccable service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp lap top review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I use it everyday for work, it runs great was a very good purchase for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved working with the lady at 71st I will go there any time I need help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall and works for all my needs. Lightweight and fits in my backpack just right.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke less than a month after purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if it was on Best Buy’s part or HP but less than a month after purchasing, the screen just completely went black, then it never turned on again. I took it to two places to get it fixed. The first said the motherboard was fried and the second said it would be $300 to replace the motherboard because there was corrosion. I refused to pay $300 to fix a $200 laptop so I ended up buying a new one from a different brand. Unfortunately Best Buy has a very short return period, so I’m stuck with this computer carcass.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don’t believe but this laptop works really good for my little daughter, is great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend for College Freshman

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good laptop to purchase for college freshman. I had to return in though because I got the wrong amount of storage but repurchased one with more and I have to say so it’s been great. It runs really smooth with all of my apps I use for school

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe fine for beginner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning because it is too slow. Would only recommend for a beginner.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the perfect size for my my daughter to do her schoolwork

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great I love it have no complaints. It's great for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate labtop, Fast and easy to use. Never let me down.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, satisfied with purchase, it’s just what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOULD DEFINITELY RECOMMEND!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't figured out all the features yet, but i absolutely love this laptop. Great battery life. Great for school work. Great for fast charging cell phones. Great Bluetooth system. Great picture. Would definitely recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lightweight

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for traveling because it is lightweight and overall runs well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Needed an affordable new one because I had accidentally cracked the screen of my spare laptop. So far working fine, all my docs transferred over on their own, and no issues. Hoping it lasts a couple of years !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    whole lot of goodness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my adult daughter going back to school, I can't believe what a great deal this was, and she loves loves it, I can always count on best buy to have a great deal, and I have been a very long standing fan of HP products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you just can’t beat it. We need just the basics and it has everything we need. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my lil' laptop, especially the fan i bought to go under it to keep it cool. Works amazing!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is works great for basic use. Loved the color rose pink!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nconradpsi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great basic computer...it does not have a big hard drive, so software applications are limited, but for the basic person who access the internet, e-mail, MS Office, it is great. You will need a thumb drive to store data or use the Cloud, but it is all I need.

    I would recommend this to a friend