Customer Ratings & Reviews

Its ok It gets the job done for my college classes.

Laptop freeze during use with no additional applications loaded.

This little laptop is just perfect for the light use I wanted it for. Basic internet searching, e-mail, and running my Cricut Design Space App. I can even stream movies no problem. There isn't much room on the hard drive so I purchased an inexpensive sd card and use that as my storage.

Like everything about it, my daughter it love it.!!!!

Did what it was supposed to do, but stopped working after a year. Won’t charge and warranty expired.

Not working the way I hoped. I had HP before and it would work great.

Great laptop..bought it for wife and she lobes it...

Very slow computer. Screen no too clear and is not bright.

Slower computer. Not good for running multiple apps

Nice computer for the price and it does what I need

I just needed a laptop. It works for what I need it to do..

Didn’t last long at all, waste of money. So laggy, couldn’t even do school work on it.

I hate to say anything negative because I love HP products and bought and enjoyed several laptops through the years. But this model was a major disappointment. Its slower than molasses.

It wasn't worth the price or the fact that it's slow.

Works pretty well except for a few glitches here and there

I was looking for an entry level pc for my daughter and I let her select a laptop. She selected this one because it's size was similar to her chromebook and she didn't want a touch screen. Unfortunately, this laptop has a celeron processor that does work properly when it heats up. It will freeze up the task bar, disable the functionality of some of the buttons. Worst thing, it may not allow you to sign into your account. We have best buy's total care, we took it to their Geek Squad twice, the issues persisted, and their final word was it's a low-grade computer and processor, so you should expect these kinds of problems.

The computer doesn’t turn on all the time. I have to change the code to get into it at least once a week. The internet is always in not responding mode. I think a new computer would have been a better choice but I needed one just to get me by.

Purchased on a “Deal of the Day” therefore good for the price

Super slow, I’ve used it twice for no more than 10 mins each & it died when I tried to turn it on the third time. Now I know why it has such a s return window. Might as well had bought a $800 computer.

I thought I ordered a touch screen. The open box stated it was in excellent condition, but it had a dent in it and the computer wasn’t sweep. Someone else email kept coming up.. No I was not pleased with the purchase.