Customer Ratings & Reviews

Super slow and it has trouble performing basic tasks due to the lack of RAM and a fairly crappy CPU. No apps even running on the computer, my CPU and RAM are already at almost 100%. I plan on returning and looking elsewhere

I returned this product because it didn’t make my needs for my collars courses and it was somewhat slow.

This laptop sucks it's slow.and the screen is so little

Good price for a simple student who needs a basic computer for school, online videos and zoom and not much more. Good price for the peice.

Wicked slow and insanely painful to use. Dont waste your money on this trash, buy something else and save your sanity.

I thought this computer would run faster and not freeze up. No sir. It would freeze up every 15 minutes it seems like.

It’s ok it blacks out when there’s too much going on, it’s slow, and a lot of things don’t work like downloading files that aren’t in the store.

Bought graduation gift for nephew. The blue laptop looks so good. He loved it. My boyfriend bought my the snowflake white one and I love it. So I knew this was a great buy for him since he is starting college. It was easy to zoom call easy, check emails, do my taxes, do my school work and print all my stuff.

Very Slow & Sluggish.. I returned it because it was soooo slow... You should invest in better product next time...

Very very slow computer. I cant believe i only had 2 weeks to return. Im so upset

I hate it. Moves extremely slow. Pages never load. It freezes up. I will be returning asap

Bought a HP laptop that Had issues, not working, so I called Best Buy & made apointment. Brought my laptop on time 10:40, it took 2 geeks an hour & 1/2 to get it working. I wanted to return it, thisnew laptop & was told I can't return it at BB, I have to call a # for return info. BB charged me $50 for Geek squad fee I wasn' told that when I made apointment. I'm soooo disapointed in Best Buy!

This computer is awful. It is so slow that it’s like a computer from the late 80s.

Ridiculously slow speed. I purchased this laptop only because I am unable to edit my website from a mobile device. I use my iPad for everything else. This laptop is not even good for that! Unless you are looking for something with a vintage vibe, taking you back to AOL dialup days, do not bother with this laptop.

Worst thing you could ever buy it was cute, but you get what you pay for, it stopped working after a year

This laptop is horrible! Slow as heck since day 1. I’m taking it back. You get what you pay for

This laptop is the most slowest device! I’m very disgusted about this purchase.

Had to return to the store due to it being extremely slow in every way

not what i exspct look likes it has been used refub and sold

Slow!!! Freezes up! Not made for a college kid. Desktop freezes after setup, it sucks.