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Customer Ratings & Reviews

Your price for this item is $212.99
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The comparable value price is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 3090 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the price, ease of use, lightweight design, and color options of the 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC. They appreciate its affordability, user-friendly interface, portability, and stylish appearance. However, some customers have concerns about the limited storage space, keyboard sturdiness, overall performance, memory capacity, and its suitability for gaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 3,090 reviews
  • Rated 3 out of 5 stars

    Eh, I messed up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer itself, sucks. Software has too many “safety features”. Shipping, handling and all that fun stuff was perfect. Best Buy did a good job on the quality check. The blame primarily falls on me for thinking cheap was good.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Budget friendly computer and everything works fine for basic use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great school laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome little computer just the size my daughter needed for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp for the win

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the use i need it for works excellent & pretty fast too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Does what I need. Very durable and reliable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Choice In Forty Years of Computers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start off: I've owned computers since 1980. I've dealt with all sorts of high-end, low-end, and refurbished computers, all operating systems. I got this to carry with me; I'm not gone long anymore and figured this would work. It doesn't. It's a mess. It's nice and small without being flimsy, the keyboard is good, but just try installing or changing things. It just does not work. For what I paid, and no, it wasn't much, I could've had a cheap Chromebook or other notebook that would have at least worked. PLEASE, IF YOUR CHILD NEEDS A PC FOR SCHOOL, CHOOSE SOMETHING ELSE! This won't cut it and it will drive you and your child crazy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    FREEDOM FROM THE DESK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PURCHASED FOR MY SISTER,WHO IS QUITE HAPPY WITH THE LAPTOP.LOVES THE SNOWFLAKE WHITE WHICH MATCHES HER FEELINGS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price point

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this laptop has turned out as a great option. Good speed, ease of use. No complaints from my daughter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good laptop but it breaks down easily Good Processing speed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop because its cool and it helps with all my work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice little laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little computer. It’s light weight and easy to take along with me.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatbuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this laptop for my 10 year old. He loves it. No complaints from him. It was very easy to setup

    I would recommend this to a friend
    • Brand response from Intel team
      Posted .

      Hello there, thank you for your great review! Enjoy your new HP Laptop 14-dq0002dx and the performance of your Intel® Celeron® Processor N4020.

      Thank you for Choosing Intel!

  • Rated 5 out of 5 stars

    VERY HAPPY CUSTOMER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchases from Bestbuy! I am definitely going to continue shopping there!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it ! Everything works great I just wish the screen was a little bigger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Very compact and handy. Nice color and good deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alright

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It do the job good for teenagers going to middle school

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with the laptop. I really hope it stays that way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop which was a great price. We use it for online classes and it works well for that purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good starter cpu for kids

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cpu is good for basic things for children. Writing papers, internet research, roblox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP-14" Laptop - Intel Celeron. I absolutely love my laptop because I'm on zoom meetings a lot now

    I would recommend this to a friend