Customer Ratings & Reviews

Nice style and size but was a little slow for my needs.

The absolute worst laptop I’ve ever had! I can’t get it to do anything. Slower than using dial up. Called HP… no help whatsoever. And they won’t get back to me on anything. I’ve been a loyal HP customer for years. Never again

Great for basic tasks if getting a chromebook isn’t going to work out. Very durable. Get it on sale.

I upgraded the ram to 8gbs and that was the ONLY way it became useable. I had to do this because money was tight but for any who has ANY other options don't buy this.

Do not buy this laptop! It’s a hunk of junk. Barely works half the time and runs super slow. Tried everything to fix it to no avail, and now i’m stuck with this piece of crap

It works good. Would not recommend for business users. But really good for small projects.

Brought this item as an open box product item never worked properly and return period was shorten than an traditional item so I I just loss out on money I was suggest to not purchase open box items as the quality is not verified.

Great Computer for the price! Does the job plus more while looking sleek!

Good quality computer. I bit laggy the good news you can upgrade the ram.

Maybe it was defective, but this laptop was glitchy from the beginning, extremely slow to logon extremely slow, tune, respond to commands. It was so bad that I decided to ship it back, and I couldn’t even get it to factory reset because everything was so slow.

It works perfectly for my online classes, which is all I use it for.

I love the color. It is very basic in its functions still it works well for it’s price.

The HP 14" laptop wasn't able to open an app & navigating around was more than just slow. Returned it the next day & purchased an Asus ExpertBook.

Highly disappointed with this product. It was a graduation gift that didn’t last her a month.

It’s really nice but it’s moving really slow down one .

This laptop is the worst laptop I ever bought. Very slow if open more than one tab. material is poor and fragile. I liked the blue color though.

Very limited memory, continues to stop, restart. Returned and the new model has the same issues. For an HP, this isn't worth the money...

This computer doesnt work even half the time. Tried updating everytime itd have an update and it keeps getting slower and slower. Ive only had this computer for like 6 months and it worked for maybe a week.

It meets my expectation and requirements. I am satisfied with its performance.

The computer exhibited poor quality, with subpar performance and reliability issues, falling short of expectations for a functional computing experience.