Customer Ratings & Reviews
- Model:
- 685K3UA#ABA
- SKU:
- 6499942
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 3.8 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Customers are saying
Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.
This summary was generated by AI based on customer reviews.
Regret buying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very laggy, even when I update everything. Thought it was a good lapot because of the reviews.
No, I would not recommend this to a friendLaptop purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this laptop. The color is really pretty. In very good shape for a display model purchase.
I would recommend this to a friendLove The Color
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer was super affordable and included everything I was looking for plus I absolutely love the color!
I would recommend this to a friendLab top hp
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work it come on when it want to. And dose not work.
No, I would not recommend this to a friendJoey
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, small and easy to carry also the functions are better than I taught, loving every minute of it.
I would recommend this to a friendNice little machine.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my son and daughter-in-law. Perfect size for what they need. Paying bills and social media.
I would recommend this to a friendNEW LAPTOP
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE THE COLOR AND EVERYTHING ABOUT IT. THE PRICE I PAID FOR IT WAS ALSO ON POINT. THANKS BEST BUY!!!
I would recommend this to a friendComputer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is small and pretty, sleek. But for a new computer it’s very slow.
No, I would not recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight for travel which is what we wanted it for. Also it's an upgrade in software but easy to use.
I would recommend this to a friendDon’t recommended
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 1 month, I’m not able to go to the web or open an email without a computer crash.
No, I would not recommend this to a friendLaptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is really a nice laptop I love it there’s no problem with and the color amazing
I would recommend this to a friendSave your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow. Bad quality screen. Wish I could return it.
No, I would not recommend this to a friendBlue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great laptop Great price Has all features I need Has more than I expected Great speed
I would recommend this to a friendGreat for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a computer just for writing documents and internet for a project at Church. It does the job
I would recommend this to a friendJust okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was super slow and I ended up returning it. I ended up getting a google chromebook instead.
No, I would not recommend this to a friendPainfully useless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly slow and unresponsive. Cannot complete even the most basic of tasks on this laptop.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Jae,
I’m very sorry to read that your computer is not running at the expected speed. I can certainly understand how frustrating it can be when expectations are not met, and I want to assure you that we are here to help.
To address your concerns and provide the assistance you need, I recommend visiting our support website at https://support.hp.com/us-en/help/computer/computer-slow. This site is specifically designed to help customers navigate through various computer-related issues, including slow speed, and find relevant solutions.
If you still need help after trying that link, please don't hesitate to reach out to our support team at support.hp.com. They are available to assist you with any technical issues you are facing and will work diligently to find a resolution.
Once again, I apologize for any inconvenience this may have caused you. We appreciate your patience and understanding, and we look forward to helping you resolve this matter promptly.
Alexis
HP Care
Nice Basic Computer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good computer for the price. Not used to using Windows 11-but it seems to be working well.
I would recommend this to a friendRose gold hp
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow and kept freezing. Took too long to charge and was delivered to a neighbor.
No, I would not recommend this to a friendreview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for the job we're using it for. We needed windows which it has for our software.
I would recommend this to a friendGreat Price Great laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in an emergency after a home fire. It turned out to be a very good little workhorse.
I would recommend this to a friend