Customer Ratings & Reviews
- Model:
- 685K3UA#ABA
- SKU:
- 6499942
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 3.8 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Customers are saying
Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.
This summary was generated by AI based on customer reviews.
review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for the job we're using it for. We needed windows which it has for our software.
I would recommend this to a friendDon’t recommended
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 1 month, I’m not able to go to the web or open an email without a computer crash.
No, I would not recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super Easy set up and works perfect for my online classes. It stays charged for two days!
I would recommend this to a friendJust okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was super slow and I ended up returning it. I ended up getting a google chromebook instead.
No, I would not recommend this to a friendSave your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow. Bad quality screen. Wish I could return it.
No, I would not recommend this to a friendGreat value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super lightweight. Very affordable laptop for day to day use.
I would recommend this to a friendNew laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is exactly what I was looking for. It is small and compact, beautiful screen graphics and color.
I would recommend this to a friendPainfully useless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly slow and unresponsive. Cannot complete even the most basic of tasks on this laptop.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Jae,
I’m very sorry to read that your computer is not running at the expected speed. I can certainly understand how frustrating it can be when expectations are not met, and I want to assure you that we are here to help.
To address your concerns and provide the assistance you need, I recommend visiting our support website at https://support.hp.com/us-en/help/computer/computer-slow. This site is specifically designed to help customers navigate through various computer-related issues, including slow speed, and find relevant solutions.
If you still need help after trying that link, please don't hesitate to reach out to our support team at support.hp.com. They are available to assist you with any technical issues you are facing and will work diligently to find a resolution.
Once again, I apologize for any inconvenience this may have caused you. We appreciate your patience and understanding, and we look forward to helping you resolve this matter promptly.
Alexis
HP Care
Cute Rose Gold Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this computer and the color. It is fast, lite weight, and does what I need to do with it.
I would recommend this to a friendLove it. ❤
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this laptop. Lightweight, fast, efficient. Couldnt ask for more.
I would recommend this to a friendRose gold hp
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow and kept freezing. Took too long to charge and was delivered to a neighbor.
No, I would not recommend this to a friendDefective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.runs so slow! screen blacked out after a week. threw away box unsure if I will be able to return. money wasted
No, I would not recommend this to a friendRefurbished laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The description was spot on: excellent condition and packaged well for shipping. Great buy!
I would recommend this to a friendMeets expectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for standard / moderate use. Wish that it would allow face recognition. Clean sleek design.
I would recommend this to a friendLove it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super fast. Not a single problem with it since i got it almost a month ago. Definitely recommend.
I would recommend this to a friendHP Blue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has amazing transitioning. The software for Microsoft has been surprisingly efficient.
I would recommend this to a friendMY NEW LAPTOP
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about it. It's size, color and most importantly how it functions!
I would recommend this to a friendTablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great product and my granddaughter love it I will purchase this again
I would recommend this to a friendGreat laptop for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my son. Little lagging, but he loves the blue color. Works well with Roblox.
I would recommend this to a friendHappy camper
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal i am glade to be able to go to best buys and get the help i need
I would recommend this to a friend