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Customer Ratings & Reviews

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$119.99
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Comp. Value: $199.99

Customer reviews

Rating 4.1 out of 5 stars with 2482 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,482 reviews
  • Rated 5 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It works perfectly for what I need. Great bargain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer working faster for internet and websites

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great once you free it from Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liking this laptop so far, it performs well for what I need it for and the color is nice. The only issue is the Microsoft operating system which tries to pigeonhole you into using nothing but their products. Once you get past that though, this is a quality affordable machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty white HP lap top ...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good ... I like HP IT products and have an HP Chromebook. I have never experienced a problem with it, so when I needed a laptop for some personal business that couldn't be accomplished on my Chromebook, I knew my preference would be an HP.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    HP Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It functions is about all I can say about it. It takes a long time to power on and gets too hot when in use. When that happens, the screen suddenly goes black and I have to wait for it to come back on, hoping and praying I didn’t lose my work in the process. The keys on the keyboard need to be pressed hard to type. Overall, I got what I paid for. A cheap computer to get by until I decide to sell a kidney to purchase a better one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best and price thanks Best Buy enjoy my life forever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box deal laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great laptop for school work !!! Got the open box deal but it works like its brand new would recommend open box deals from now on great product good discount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a lifesaver. Very compact and easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box, this computer runs like the memory is full. It is slow and download are only allowable through microsoft; outside downloads are blocked. You cannot change app permissions, nor use an outside antivirus. I bought this for my preschooler - to download homeschool apps, and I wasted money because after I took it out of the box, I let it sit for 3 weeks until it was time to begin... the return period was already expired by this time! The return timing is a money trap! Don't buy this unless you only intend to do that absolute bottom line basics.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great company with amazing customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop does what it intended to do. Great for work/school.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    FUN AND FUNCTIONAL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to use and set up. I love the color, I got a blue one. I mainly use my laptop to handle work over flow, watch movies, blog, social media posts, and shop. So this was perfect for my needs. I had to switch from Chromebook because they eventually stop updating them. And this has been a nice change. It's lightweight, as I carry it along with my work laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple, yet effective

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This simple yet efficient computer gets the basics done seamlessly. The performance is reliable, making everyday tasks a breeze. Definitely a great choice for those looking for a no-frills, functional laptop. Purchased for my mom and she’s happy with the product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and affordable with a good value for the price, I purchased this to gift to my grandparents and they love it for traveling.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wanted a laptop to browse the Internet, check emails and manage household finances. This thing can't handle the most basic of functions. When you type in office apps or email the text always populates on a three second delay. Opening a Word or PDF document takes about 30 seconds to a minute. And on boot up I get a "user profile could not be loaded" which requires rebooting two to three time to correct. Yes this is a budget priced computer and you shouldn't expect much, but this thing feels like a time trip back to 1998.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Home Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic home computer. I was looking for easy to set up- this works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top for home schooling.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what he needed.He started 9th grade this year. He needs all the applications on it to learn remotely He uses it in his bedroom where it is quiet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, covers all of my essential needs. Would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop I use it for all my work things and gaming projects and everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but couldn’t expect this good for the right price .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable, for the price it was money well spent

    I would recommend this to a friend