Customer Ratings & Reviews

HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

Model:: 685K3UA#ABA; |
SKU:: 6499942

User rating, 4.1 out of 5 stars with 5656 reviews.

Highly rated by customers for:

Clearance

Customer reviews

Battery Life
Rating 4.5 out of 5 stars
Speed
Rating 3.9 out of 5 stars
Display
Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

Show only Verified Purchases (5,388)

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Page 4 Showing 61-80 of 5,656 reviews

Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great laptop
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Posted 10 months ago. Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this laptop! I can take my online classes, attend my zoom meetings and study for my exams.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend
Rated 5 out of 5 stars
hP laptop
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Posted 1 year ago. Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop has done everything and more! I can work on it and my son can do his schoolwork and play his games! Definitely will be buying a 2nd one for him to use when he goes to college!
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
HP Laptop Review
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Posted 1 year ago. Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I liked this laptop because it was a good laptop for writing letters and using word
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Amazing!
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Posted 3 years ago. Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m very happy with my purchase! Would buy again!!!! I’m still getting comfortable with it but its really good so far.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Happy life
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Posted 3 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new laptop it's perfect wouldn't trade it for anything.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend
Pros mentioned:
Portability
Cons mentioned:
Processor speed
Rated 3 out of 5 stars
Speed
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Posted 2 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Carry it anywhere and easy access only bad thing is the speed
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend
Pros mentioned:
Weight
Rated 5 out of 5 stars
Affordable
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Posted 9 months ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice laptop affordable Very light weight easy to carry around
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend
Cons mentioned:
Screen quality
Rated 1 out of 5 stars
Beware, screen cracks EASILY
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Posted 11 months ago. Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worst laptop and service I’ve ever had. The screen is VERY thin cheap plastic. I never dropped it and always used a laptop bag. It developed long stress cracks that made viewing the screen out of the question. The kicker? I Called HP, they blamed it on me. Offered to repair it for $178 bucks. I had it totally loaded with new specialty software so said FINE! I’ll pay for it. They billed my Amex 23 times! Locked up my card for weeks and the didn’t even APOLOGIZE! I canceled the repair put stop payments on the card and bought a new DELL with an aluminum case.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friend
Cons mentioned:
Ram
Rated 5 out of 5 stars
Hp 14 laptop
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Posted 2 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good for school but not to play games as its memory of only 4gb is not enough for u to save or download large files i can still play like in cloud gaming like fortnite and minecraft but it will lag from time to time it all depends on your wify sped aswell
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friend
Rated 5 out of 5 stars
Amazing laptop
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Posted 2 months ago. Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing laptop got it for college good price and easy to keep in my backpack
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend
Pros mentioned:
Portability
Rated 5 out of 5 stars
Great product
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Posted 3 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use, sleek and small. Great product and would recommend to anybody. So far, so good. Thank you best buy!
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Amazing laptop!!
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Posted 2 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a pretty decent laptop. Works perfectly. Definitely recommend, especially for a first laptop. Very happy with it. Does everything i need it to. It does not come with the sticker.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend
Rated 4 out of 5 stars
Irritated
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Posted 10 months ago. Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the laptop, but I keep having trouble turning it on. It takes awhile to power on. Good think i dont need it for school or work.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend
Cons mentioned:
Ram
Rated 5 out of 5 stars
Good for school
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Posted 2 years ago. Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good school laptop it's only 4gb ram so cand do much more than surf the web download music small office work and school work
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend
Pros mentioned:
Weight
Rated 5 out of 5 stars
Love it
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Posted 3 years ago. Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really love my laptop- it’s very basic- working good- so far I purchased one because I’m taking a class online so it’s perfect - sleek & light weight- I chose white - it’s very lightweight to use while laying in bed- I even purchased another for my relative - they also love there’s - of your looking for something basic - than this is a good laptop to purchase
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
HP 14" Laptop
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Posted 1 year ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this HP - 14" Laptop a few months ago. Works great! Very affordable!
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend
Pros mentioned:
Weight
Rated 5 out of 5 stars
Amazing HP laptop
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Posted 1 year ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great light weight HP laptop, everything works amazing its very fast also love to white color. You really get your money worth with this purchase. Recommend to anyone looking for a laptop.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
HP stream laptop!
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Posted 1 year ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great laptop, perfect for all your basics needs. I got mine in a beautiful white color. Comes with Microsoft 365. Long battery life, would definitely recommend it.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend
Rated 5 out of 5 stars
Great HP
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Posted 2 months ago. Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this Laptop and would definitely recommend.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend
Cons mentioned:
Processor speed
Rated 5 out of 5 stars
Great labtop!
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Posted 1 year ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great labtop just runs a little slow but what do you expect for $150? I would recommend it to anyone.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend