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Customer Ratings & Reviews

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$119.99
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Comp. Value: $199.99

Customer reviews

Rating 4.1 out of 5 stars with 2468 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,468 reviews
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this Laptop has a fast speed not heavy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its ok for its level.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should for simple things in life with cheap price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Processing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a pretty great laptop only thing is it sticks a lot and the processing speed sucks. Can’t run more than one tab on it or it freezes up and shuts down. Would not recommend

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy laptop for economy price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop and good price. Met our needs for use and looks great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Unit Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for being this my wife's first computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slower than I thought it would be, but otherwise no complaints.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Is this a joke?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They shouldn’t sell windows computers with these specs. It gets overloaded just by opening settings. DONT BUY. I had to install a light linux distro for it to even be usable.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Meet price range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good computer that meets the need and a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate labtop, Fast and easy to use. Never let me down.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor substitute for macbook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow, cumbersome, requires significant force to press / click. Not able to handle several apps running simultaneously. Thought it would be a good travel laptop but it was below expectations. Even worse its power cord is not USBC and caused issues.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't do it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice LOOKING computer, however it's very slow with loading. It's like dialup. I just got this computer and so there is literally nothing on it aside from pre-downloaded apps. Would not get if you're a student looking for a cheap laptop for college.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great beginner laptop and good battery life. Enough storage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slower than usual

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was alright but I can't believe how slow it is

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I came through for me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually needed this item because the one I had would die every time I cut it on. At least I could transfer my information with ease and keep rolling. Thank u to BestBuy/ HP you worked it out for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life saver! Came in handy right when i needed it! Hp is my favorite laptop brand!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, We use it for my wife's Cticut machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did great Job!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the lap top and took old one in to Geek along with the old one to move all from old one to new one and you did a great job. was less stress for me since , i'm not comp savey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Was a gift for my daughter. She used it for her summer job and school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying laptop from Best Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer meets the needs for me as a college student it doesn’t lag. The storage capacity is great for numerous assignments. It’s slim and lightweight and holds a good charge

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible even for the low price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for not even a year and used it only a hand full of times for word documents. It’s never been off my desk, and very well treated. Went to use it after a few months of it not being used and it won’t load anything. It takes about 2 minutes for the internet to open. I understand the specs, but when I first got it, it was fine for what I need it for. Now after barely using it, it doesn’t work.

    No, I would not recommend this to a friend