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Customer Ratings & Reviews

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$119.99
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Comp. Value: $199.99

Customer reviews

Rating 4.1 out of 5 stars with 2468 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,468 reviews
  • Rated 5 out of 5 stars

    Perfect for online school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked out perfectly for online school. I am using this in the meantime for school and as soon as a graduate I will buy a better laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow, but gets the job done eventually.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really slow computer, but I only need it for Microsoft Office. So once it finally fully loads when you turn it on, it does the trick. I would recommend spending a little extra for a better computer though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goodmorning, This is a great product for the price. It was a Christmas present for a family member. So thank you Best Buy for making the holidays great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for work. It was useful for all the apps I had to down load

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I'm Unhappy. Bad Product.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not going to write a review just to get a gift card, (but it would be greatly appreciated) I got this laptop for a Black Friday sale (2023). It has been slow the entire time I got it. It's not the internet, because I have high-speed internet. I would like to return it but I fear that I will not be allowed based on how long it has been since the purchase date.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I enjoy this laptop I run my own business and it helps me do just that but I’ll update in a month or so and see if I feel the same way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Was used for college courses and it was amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer for Basic Things

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is so sleek and smooth. It is great if your doing regular day to day task. Not a lot of storage for downgliding but it gets the job done/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing computer for college students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic computer. It’s fast, light weight, it was cheaper than most laptops and it fits perfect in many types of bags. It has really elevated how to take on college and it’s responsiblities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing laptop. Slim.and sleek. Nice screen and soft keys. Perfect for on the go people or just laid back & relax people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for school assignments and small business task

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved but def for people who know what they doing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it but is a little slow sometimes to start up defiently would recommend this computer to someone who knows how to use them as they need to switch it out of S mode for it to work properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great boys for my boys in grade school they love it . And you can create Microsoft acct and add restrictions if you would like and monitor all activity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little laptop. I only use it to browse the web. It is the perfect size and much lighter than my old one. It is also much faster. Also, very impressed with Best Buy's shipping. It came in 2 days!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No charger Included!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not come with a charger!! No where on this listing did it say charger not included. One would assume if you are buying a laptop a charger would be included.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor quality of the laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t give a rating for this kaptop that I bought because it’s a piece of junk. the staff didn’t tell me that this laptop is a piece of junk. I can’t even work properly because it’s keep on lagging . My manager already complained because i have so many work to do and my laptop just keep on lagging everyday and whole day bot even once it functions correctly

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t Waste Your Money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is horrible. It’s runs very slow. It is not functional at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys did a great job thank you so much it works great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Watch out for open box products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made this open box purchase online. Picked it up in store. Made it home 60miles away and the computer was not reset. I took it back to be reset at another location. I was told it couldn’t be reset. So I left and took it back the next day to get a refund, the manager then said “this can be reset, who told you it couldn’t” so I waited 4 hours for the reset. Made it home and tried to connect to WiFi, well the WiFi hardware has been completely removed from this laptop. I just did. Refund online and I’m in the process of driving 60miles to return.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a starter laptop for my 11-year-old son. For a starter laptop it is everything we expected and does well with some of his online games

    I would recommend this to a friend