Customer Ratings & Reviews

It worked out perfectly for online school. I am using this in the meantime for school and as soon as a graduate I will buy a better laptop.

It’s a really slow computer, but I only need it for Microsoft Office. So once it finally fully loads when you turn it on, it does the trick. I would recommend spending a little extra for a better computer though.

Goodmorning, This is a great product for the price. It was a Christmas present for a family member. So thank you Best Buy for making the holidays great.

Great for work. It was useful for all the apps I had to down load

I'm not going to write a review just to get a gift card, (but it would be greatly appreciated) I got this laptop for a Black Friday sale (2023). It has been slow the entire time I got it. It's not the internet, because I have high-speed internet. I would like to return it but I fear that I will not be allowed based on how long it has been since the purchase date.

So far I enjoy this laptop I run my own business and it helps me do just that but I’ll update in a month or so and see if I feel the same way

Very good product. Was used for college courses and it was amazing

This computer is so sleek and smooth. It is great if your doing regular day to day task. Not a lot of storage for downgliding but it gets the job done/

This is a fantastic computer. It’s fast, light weight, it was cheaper than most laptops and it fits perfect in many types of bags. It has really elevated how to take on college and it’s responsiblities.

This is an amazing laptop. Slim.and sleek. Nice screen and soft keys. Perfect for on the go people or just laid back & relax people.

Works great for school assignments and small business task

I love it but is a little slow sometimes to start up defiently would recommend this computer to someone who knows how to use them as they need to switch it out of S mode for it to work properly

Great boys for my boys in grade school they love it . And you can create Microsoft acct and add restrictions if you would like and monitor all activity

This is a great little laptop. I only use it to browse the web. It is the perfect size and much lighter than my old one. It is also much faster. Also, very impressed with Best Buy's shipping. It came in 2 days!

Did not come with a charger!! No where on this listing did it say charger not included. One would assume if you are buying a laptop a charger would be included.

I can’t give a rating for this kaptop that I bought because it’s a piece of junk. the staff didn’t tell me that this laptop is a piece of junk. I can’t even work properly because it’s keep on lagging . My manager already complained because i have so many work to do and my laptop just keep on lagging everyday and whole day bot even once it functions correctly

This computer is horrible. It’s runs very slow. It is not functional at all.

You guys did a great job thank you so much it works great

I made this open box purchase online. Picked it up in store. Made it home 60miles away and the computer was not reset. I took it back to be reset at another location. I was told it couldn’t be reset. So I left and took it back the next day to get a refund, the manager then said “this can be reset, who told you it couldn’t” so I waited 4 hours for the reset. Made it home and tried to connect to WiFi, well the WiFi hardware has been completely removed from this laptop. I just did. Refund online and I’m in the process of driving 60miles to return.

Bought this as a starter laptop for my 11-year-old son. For a starter laptop it is everything we expected and does well with some of his online games