Customer Ratings & Reviews

I have owned a lot of various sized and powerful laptops and HP has always been a dependable brand both due to reliable machines and reputation and quality of their designs. This laptop is no different and is smaller scale 14 inch screen sized packs a nice little punch when it comes to smaller sized laptops with minimal memory and storage. This computer comes pre loaded with the latest Windows OS and is a nice design comparable to other HP laptops. With these machines you have to know what your purpose is since this is comparable to a Chromebook, less storage space packing 64GB and is a computer designed to be an internet device mostly, good for students or a professional that wants a smaller machine they can easily stick in their back and maybe use as a second laptop. Its very lightweight and the graphics are great for a machine this size. I like the fact its easy to carry and for the price point you would pay for these machines, its worth it and is easy to set up and use out of the box. In all not a bad laptop.

They got 4 GB of ram mixed up with memory, it does not run very well at all. It's what you get for the price but a bit less.

Its okay for the price. Good for small business handling, can't have to many open pages at once with this one. But if you looking for good price and value for the price this is it. Love the color pairs well with my bluetooth mouse. No complaints so far

Even after all the updates which there was plenty, but even after updates it was slow not as slow but enough for me to return it.

Unable to handle video calls, dropped my call multiple times and wouldn't reconnect

Trash. This computer doesn’t work at all! No speed you can’t do anything on it.

One of the reasons I bought this laptop was for the year free subscription to Microsoft 365. There doesn't seem to be a way to access this subscription. I have talked to Best Buy twice and still have no access.

This HP laptop performs well and it does the job that it is tasked to do. Obviously not your all the bells and whistles machine, it is reasonably fast and is a good choice for doing basic tasks from a bedroom or home office. Price to performance ratio is very good.

A good computer to get casual activities done and it gets its job done. It could definitely be a bit slow at times and it's a bit frustrating but other than that I love this computer as it's light and can run all the applications I need it too.

Do not buy. Slow to load anything, hard to get out of smode, filled with useless apps that bogged it down further. Returned same day.

Product is super slow and freezes all the time!! Wouldn't buy it again.

This laptop is a great buy for the money. I really only use it to go online, check my email and watch YouTube TV while I’m working in my home office.

I bought this laptop and was quite surprised at how well it functioned. It was fast and smooth and a great deal for the price. Didn’t like the fact I couldn’t download some of the apps I wanted but ohh well . For the price, it’s all good.

Runs really slow. Not worth the money. Didnt do anything i needed

I love the color but have not been able to use it much as it has to continuously be powered down. It also makes a very strange "plastic" noise each time a button/key is pressed.

Really slow laptop I bought it for my daughter this Christmas.

Complete trash. Couldn’t even get set up. Way to slow would crash immediately.

Extremely underpowered. You’ll end up upgrading it within a year and that’s just for basic email and web stuff.

Horrible do not buy!!! If I could give it 0 stars I would. Super slow can barely search anything up let alone get any work done.

The laptop itself and the software is wonderful. The only issues are it has far too little RAM (4GB) and the processing speed is incredibly slow. This makes for very frustrating moments when trying to toggle between applications, and I was constantly getting the spinning blue wheel while trying to work.