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Customer Ratings & Reviews

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$119.99
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Comp. Value: $199.99

Customer reviews

Rating 4.1 out of 5 stars with 2474 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,474 reviews
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs really slow. Not worth the money. Didnt do anything i needed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really slow laptop I bought it for my daughter this Christmas.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t do it!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete trash. Couldn’t even get set up. Way to slow would crash immediately.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely underpowered. You’ll end up upgrading it within a year and that’s just for basic email and web stuff.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible do not buy!!! If I could give it 0 stars I would. Super slow can barely search anything up let alone get any work done.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp 14 Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for school or any other minor things. If there is a need for space, just buy a flash drive or a hard drive.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great Laptop But Too Slow At Processing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop itself and the software is wonderful. The only issues are it has far too little RAM (4GB) and the processing speed is incredibly slow. This makes for very frustrating moments when trying to toggle between applications, and I was constantly getting the spinning blue wheel while trying to work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not to excited about this laptop. The screen is very easy to break. Please take this into consideration. As well when I received my order I'm still waiting for the sux months security that came with it as well the fifteen month Microsoft 365 program that came with it . I don't know what other to do them bring it to the main people's I guess. All in all, the customer service people are very nice though.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad dont recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very slow honestly would not recommend cant even load a youtube video takes forever

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hp 14 inch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer I bought brand new after my return day was up I started to use this laptop it’s very slow and shut on and off

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pointless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box, the computer is so slow I can’t even open up the internet browser!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good machine for the price you pay, the only defect it has is that the screen hurts your eyesight, which is why I returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money. Cheap for a reason.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow and it has trouble performing basic tasks due to the lack of RAM and a fairly crappy CPU. No apps even running on the computer, my CPU and RAM are already at almost 100%. I plan on returning and looking elsewhere

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Little disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this product because it didn’t make my needs for my collars courses and it was somewhat slow.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not s happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop sucks it's slow.and the screen is so little

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Just enough, nothing more needed.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a simple student who needs a basic computer for school, online videos and zoom and not much more. Good price for the peice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money and buy ANYTHING else

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wicked slow and insanely painful to use. Dont waste your money on this trash, buy something else and save your sanity.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    MY review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this computer would run faster and not freeze up. No sir. It would freeze up every 15 minutes it seems like.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok it blacks out when there’s too much going on, it’s slow, and a lot of things don’t work like downloading files that aren’t in the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Slow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Slow & Sluggish.. I returned it because it was soooo slow... You should invest in better product next time...

    No, I would not recommend this to a friend