Customer Ratings & Reviews

So I bought this computer to do some basic things and I can’t even power it on without the system locking up or freezing. I think iv used this device 2 times since iv bought it bc it simply does. It work properly. Honestly the biggest waste of 200$ I ever spent.

Great for the price but it’s very slow. It’s good if your in a pinch and can’t afford anything else

This is a great little lap top, it was great for the tasks that I performed on it. It is very simple/east to use and set up was very simple

Not good for anything but maybe youtube. Celeron is not a good processor and runs slow

Worked slow out the box. Don’t recommend purchasing at all.

The computer is very slow. Do not buy!!!!!!!!!!!!!

Not as expected. But you get what you pay for. I wish I would've did more reviews on it.

I love this small laptop. It's small enough to carry anywhere, but large enough to be able to see the screen easily and to use the keyboard easily. I use an external drive for the majority of my files because I go back and forth between two laptops and a desktop and thus take my files everywhere I might need them. The color (rose gold) of this great small laptop gets many complements, and love it!

I need a windows computer to do some of my work. This computer has a low contrast screen that is hard to read any fine print. The cursor will randomly jump to other text when you pause typing, even if your hands are not near the tough pad or mouse. Best Buy pushed Microsoft 365 at the time I purchased the computer, but 365 was already installed, getting a refund was a big headache, and they messed that up. Its only redeeming quality is it is relatively cheap.

I had to return this laptop since it was way to slow for my functions. Nice color!

The computer runs very slow and did not meet my expectations.

It works well, there are times it’s very slow but overall works good as a school computer

It's been less than a month since I received the laptop, and up comes a message that the battery is holding minimal charge and may need to be replaced. I contact Best Buy, and get referred to the manufacturer since I am past the 15-day window. The mfg asks me if I have a half hour to spend on the phone; I respond not at this time. It is frustrating.

Purchase 2 of these laptop for my twin nieces who left for college and both have have said it works great does more than enough for school work and for free time on the web. I was worried about memory storage but they have informed me it hasn’t beed an issue. I did also purchase it for a GREAT price it was on sale, so with that being said I’m happy with my purchase.

Would not recommend this laptop struggle to complete basic tasks!

Not worth money. Super slow. Sucks. I regret buying it

Totally bad , it was so slow , it didn’t charge any page

Works well for a 14 year old to do Information Technology aa well as research for school assignments. Will update further in a few months.

Love HP products. This came with the Microsoft S lock. I live where there is no cell service. Microsoft want to send a text message can't get one there is no cell service. Could not down load an email service or up date the virus soft ware or get the s lock unlocking soft ware. Computer is now worth less.

It’s excellent and very easy to set up I love it would definitely buy it again.