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Customer Ratings & Reviews

Your price for this item is $188.00
The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 2324 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,324 reviews
  • Rated 5 out of 5 stars

    Great for online communicating and such.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been working great. I just needed a computer for getting online for banking, email, facebook, etc. Have not had any issues so far. Keeps a charge for quite awhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked very good until it didn't turn anymore and it was a fast and easy computer to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good basic laptop. Does everything i have asked of it. I bought 2 of them. 1 for work and 1 for school. No issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! It’s easy to use and perfect size

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! It’s exactly what I needed to browse go on the internet, create documents and Zoom meetings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just picked up this HP 14" laptop for my niece on clearance at $124 and wanted to share my thoughts after setting it up for her. Let's be honest - this is a very basic laptop, but for the price point and her needs (mostly schoolwork and web browsing), it works. The 14" screen size is actually perfect for a young student - not too small to strain eyes but still portable enough to fit in her backpack. Build quality is decent enough, and the Indigo Blue color looks better than I expected. The keyboard feels okay for typing up homework, though nothing spectacular. Now for the reality check - with 4GB of RAM and that Celeron processor, you need to manage expectations. It handles basic web browsing and Google Docs fine if you don't open too many tabs. We installed Chrome and Microsoft Office, and it runs them... just don't expect to have 10 things running at once. The 64GB storage is pretty tight - we immediately set her up with Google Drive for school work since Windows updates alone eat up a good chunk of that space. Performance is exactly what you'd expect from a Celeron - it works, but you'll need some patience. Boot-up takes a bit, and there's noticeable lag if you try to do too much at once. But for basic schoolwork, YouTube, and web browsing, it gets the job done. Battery life has been surprisingly decent - she can get through a school day without needing to charge, which is a plus. The webcam is basic but works fine for her occasional video calls with friends. For $124, it's hard to complain too much. Would I recommend this as someone's main computer? No. But for a young student's first laptop or as a basic web browsing machine, it works. Just be realistic about what a Celeron processor and 4GB RAM can handle. Bought at: Best Buy Price paid: $124 (Clearance) Best for: Young students, basic web browsing, document editing Not for: Gaming, multitasking, resource-heavy applications

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for my pre teen. Works well so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. If you need it for simple things or are a beginner this works

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse laptop I ever bought. It is very slow, no number pad with the keys. Very light weight. The bottom gets so hot it will burn you if you pick it up to move it. Battery doesn't stay charged very long at all. I have always bought HP for the last 30 years, never got one this bad.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great, except the "A" button gets stuck quite a bit. Nothing that has been told to do to fix it has worked. I also did not realize that it did not have a backlight keyboard. Other than that, great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    snowwhite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice laptop at a good price. good display.batterylast a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for limited usage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for limited usage, primarily banking, Easy setup & configuration. Would recommended more than 4gb memory if used frequently or a lot on the web.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a pretty low storage capacity, overheats within minutes, a slow start up time and feels pretty cheap. I bought this for college and it's worked enough to do it's job, but I don't think it'd be good for anything other than doung some shool work, and even that's pushing it...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP 14" laptop snowflake white..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS THE SECOND (OR THRID) TIME I BOUGHT THE EXACT SAME LAPTOP. I LOVE IT BECAUSE IT IS WHITE AND EASY TO SEE THE KEYBOARD, IT'S ALSO LIGHTWEIGHT FOR TRAVELING . AND THE PRICE WAS RIGHT, EVEN IF I KEEP IT AS A BACKUP COMPUTER. VERY PLEASED.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A new laptop for $199 I didnt think was possible. 5 stars for price, be prepared for slow operation, little storage and memory. Youtube videos will lag , but at $199, I'd say it you just need a laptop this is a great option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bettery life, good sound. Good display large

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came on time. Everything is working fine. It's very easy to access.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for beginner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow, but works for me since i do not used it often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP still got it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical at first but I’ve really connected with this HP. Had always gotten HP desktops but with all the tablet talk I wasn’t sure, glad I made the choice, GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Have not had any problems. Light enough to take with me

    I would recommend this to a friend
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