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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 925 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize this 14" laptop as easy to use, portable, and affordable, praising its performance for everyday tasks. Positive feedback also highlights its lightweight design and adequate size for portability. While some users experienced issues with the screen and limited memory, the majority found the laptop to be a good value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 925 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Mom laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mom needed a table but decide to give her this so we can do more stuff on the web and be able to carry it everywhere. Was very affordable and has enough memory for what she needs it for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pretty, Pretty Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the fastest but it gets the job done. If you just need a basic computer for day to day browsing, this is a solid choice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for work, but does run a little slow once you get close to storage capacity. You need a back up storage like iCloud or Google to keep storage down on the actual computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for. Minimal set-up needed and I was able to transfer everything from my old laptop effortlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for restaurants needing tointegrate SoS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Needed to be in busy kitchen that needs to adjust prep times on backend of sale systems. Perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good little computer. While not for gaming it is good for writing, journaling, school work and more. This is the third one of these that ive bought. The other two were bought for my college age daughters. Who also love them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for what I need! Very basic - Does seem to run a little slow sometimes, but it still is all I need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal great computer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop. It is so wonderful. Best Buy was absolutely amazing during the purchasing process.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! It was a step up from the chromebook notebook. I love the color and the smoothness of the laptop. The storage is great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP computer was a lifesaver. Had to get rid of my old Chromebook for school purposes and I love the overall feel of it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hello Kitty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review on this laptop was excellent. The service is nice the speed. I also bought it with the mouse that matches and my granddaughter is just flabbergasted with the whole thing. She’s really having the time of her life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great except the keys don't light up or have a bold color on them so they are hard to see. Other than that it's a slick little machine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, came in useful and efficient. Great buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for online classes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great laptop. I bought these for my daughters as they transition from in person classes to online school and has everything required. All specifications needed. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just my thoughts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this laptop. He is on it all the way. It’s a great tool for school. It’s true essential to his learning. Will definitely buy again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great school from home Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefect for my teenage daughter she loves her laptop

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good laptop bought it for my daughter and the battery is good

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    works like a charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was just what I needed for my wife, she loves it and uses it every day. It was easy to set up for a none techy person.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy my wife uses it for her school work, fast and has a lot of space for her to save her work

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for work and streaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I don't do anything fancy, it totally fulfill my needs

    I would recommend this to a friend