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Customer Ratings & Reviews

Your price for this item is $179.99
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The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 899 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize this 14" laptop as easy to use, portable, and affordable, praising its performance for everyday tasks. Positive feedback also highlights its lightweight design and adequate size for portability. While some users experienced issues with the screen and limited memory, the majority found the laptop to be a good value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 899 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    My first computers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the first perfect computer to carry out my tasks and do our jobs to perfection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ivonne Fuentes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is great/awesome comupter the 128gb is the best speed haven't had any issues. I am very satified,

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Sold another used item as “new”

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop itself is decent for the price point but doesn’t let you download certain apps that you can on any other laptop and it’s not a chrome book. 2 star mainly because this is the 3rd time in 2 years Best Buy has sold me another item that was used listed as “brand new, never opened” at full price when in fact the item is used. To the person who owned this before I sadly have all your info now which is so sad that bestbuy allowed that. I won’t ever use it but still a major let down from best but. I guess I’ll start purchasing on Amazon. This is why brick and mortar stores are having issues competing against the online market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, not hanging or jamming up like some other product, it has a strong battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for student

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for a student, it has good space memory, lightweight as well

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great starter computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it was the prefect gift for my mom who wants to get more familiar with technology .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My niece love it for school and training. The vibrant display delivers crisp, clear visuals, making it a pleasure to consume media, browse the web, or work on creative projects. Additionally, the keyboard is comfortable to type on for extended periods, and the touchpad is responsive and precise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coastal Athletic Association

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I need in a laptop, nice slim design and enough memory for what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simplistic with the win.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the everyday use, simple use, internet and typing docs. I am happy with this computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dusappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had issues with this computer. The main one is that the cursor spontaneously moved on its own. Rebooting seems to help, but there are times when the cursor won't settle on a function enough to click. I have tried updating, but at this point there is no clear reason for this I also don't like the automatic cloud functions or Co-Pilot. I prefer to work and back up manually

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP 14"

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cheap laptop for my Aunt. Easy to use and setup. Great for day to day stuff. No gaming or anything high intensity.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Decent computer for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value for the money. Needed a computer for simple internet tasks and this fits the bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs Yva

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent, the people are very nice, and ready to serve you, the devices are affordable and good quality, the agent are very patient when you don't know, they will teaching you are to manage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great still going strong!! My daughter uses it for few months then ill have it for a few months. All the family come by and use it sometimes. Connected good with my printer also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Small and very easy to use. Not heavy. Can take it anywhere. Portable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great loptop for its price.. easy to use.. really helpful for simple task.. will recommend

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect laptop for my daughter to use for school!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop overall gets the job done and do what it’s supposed to do. It works greatv

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for what I need it for and really like all of it functions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like this laptop it’s so easy to use really good like

    I would recommend this to a friend