Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Clearance
$179.99
Save $20
Comp. Value: $199.99

Customer reviews

Rating 4.3 out of 5 stars with 925 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize this 14" laptop as easy to use, portable, and affordable, praising its performance for everyday tasks. Positive feedback also highlights its lightweight design and adequate size for portability. While some users experienced issues with the screen and limited memory, the majority found the laptop to be a good value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 925 reviews
  • Rated 4 out of 5 stars

    HP 14" Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a good PC and great value for the HP brand. the keyboard lettering is difficult due to the shiny silver color.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Bargain price for Bargain results

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer died and needed something for work. While does basics, wouldnt recommend for any video conferences as the qualify is very poor.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Good for its price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good but sometimes the screen got frozen when I open it …!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Software

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only used it for work searches only. The Microsoft software subscription doesn't work to great with items, I've save to my pen drive I used in other PC with the same software.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Slow of course

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont expect to perform tasks at lightning speeds, however it does a good job being a simple browser opening computer perhaps best for younger kids

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. The only problem I had was at the begging when I tried to install the new apps. It was not loading and took a while to get access to the internet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good laptop, al least at moment, but the price not, because come without charger and the price for this is expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought and gifted this laptop for girlfriend she was so excited and using it for school

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Value for the Price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer hardware itself is fine, but, for whatever reason, Windows itself is giving me a headache. It used to be that one could simply download a game and play it, but now Windows, in the name of "security," is blocking the download and making me acquire it from the Windows Store. The only problem? This game is not on the Windows Store. The game is called Magic The Gathering Arena and is published by Hasbro, which is a pretty reputable game and toy company.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does load slow in some areas, but just used for school so it gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Entry level laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good starter laptop for simple use gets the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s very nice computer big enough for my daughter school work from home with it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good entry-level

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I need it to do. Gets a little buggy at times, but it works fine otherwise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Student Laptop

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for elementary school student use for homeworks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of slow, need for business use only. Will buy something faster next time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up. This is the second laptop I've purchases in the past 6 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT VALUE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very pleased with how quick the laptop was shipped out. Great price and great service!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for school

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was slow so I had to return don’t recommend if you like playing games on your laptop! But good for school but I wanted to do both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this laptop. It was very easy to setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving it only three stars because when I received it i had to take it back for a software issue it would not bootup properly.

    I would recommend this to a friend