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Customer Ratings & Reviews

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$179.99
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Comp. Value: $199.99

Customer reviews

Rating 4.3 out of 5 stars with 925 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize this 14" laptop as easy to use, portable, and affordable, praising its performance for everyday tasks. Positive feedback also highlights its lightweight design and adequate size for portability. While some users experienced issues with the screen and limited memory, the majority found the laptop to be a good value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 925 reviews
  • Rated 3 out of 5 stars

    Laptop Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok. Decent price for minimum features if you just use for simple things and not big projects.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    cheap but quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this product at the best buy out let and was suprised with the condition it was in for the price. it’s a bargain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok computer to heart things done. Kinda slow but not bad for the price

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    locks up often. Easily gets notifications for false issues, cannot get hooked up to printers. Speed is ok, graphics are acceptable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wanted a laptop to surf the web and pay bills. This is perfect for what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and helpful

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a computer For my kids school. The staff was very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality perfect for light work and light Internet browsing. Worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and the bestbuy worker was awesome helping me get this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I needed it for will by again just a perfect fit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup! Clear screen! I do wish the numbers were on the right but it is ok. I love HP products! Best Buy has the best deals! The employees are very knowledgeable and friendly!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know if it’s the Hp or if it’s b/c I’m use to using Apple but it’s okay. Freezes a lot and not easy to toggle between different things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all my needs and has all the Microsoft programs available to do what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Now, I'm cooking with gas...got my laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently Retired...so I needed a laptop. This was a great choice for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST HP EVER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer for my daughter for college. And she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! It is working very well for my work and personal needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is touchscreen also I can use it like an tablet. The screen is very clear… I love ❤️ it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    My laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It easy to.work on it, easy to take with me. But.ot slow

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    basic but when you need a pc to do one thing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    basic PC that will work when you need Windows to run a printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop i purchased and trust me I've owned many but they all break and stop working. This one is a keeper thank you best buy for my great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Great gift for my grandson for Christmas he loves it.

    I would recommend this to a friend