Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Clearance
$179.99
Save $20
Comp. Value: $199.99

Customer reviews

Rating 4.3 out of 5 stars with 925 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize this 14" laptop as easy to use, portable, and affordable, praising its performance for everyday tasks. Positive feedback also highlights its lightweight design and adequate size for portability. While some users experienced issues with the screen and limited memory, the majority found the laptop to be a good value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 925 reviews
  • Rated 5 out of 5 stars

    Laptop review

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop has all the needed features and functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what I was looking for, Set up was easy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FMPD

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for Kids Group for learning and homework.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable and good quality...will recommended

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay little laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good little laptop, not the fastest but useable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Slow and unreliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is so slow. Microphone does not work! Complete waste of money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Return

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t what I really wanted. Got something else better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    i think the battery has a fault

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i barely use but dies even if i left it fully charge otherwise it a great laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer but just didn’t work for needs. Ended for

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Eh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t even last me a year. It lasted about 9 months. I was careful, kept it put away. I apparently never registered the warranty so I’m just out of luck

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SNH

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SMH laptop is okay when I'm on it for a few hours the bottom of the laptop gets extremely hot I will not buy this again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so far, but it is too soon to know how it will be for the long term, or how it will be for battery life, etc.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Heartbroken

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible stopped working a month into buying.......

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow machine Does not perform well Can’t be dependent on

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loaded with s drive which was difficult to remove. Best Buy service was NO help. Worthless

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for price

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good purchase for the price. Speed can be slow sometimes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hp 14” laptop intel celeron 4 gb memory 128gb emmc

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasnt a bad laptop it just ran a little slow at times

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Died in less than two months

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased July 10 2024, checked in for service Sept 04 2024. Result - motherboard is bad. 2-6 weeks to receive a replacement through warranty. Inconvenient to say the least. This specimen was obviously poor quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It loads up slow and keeps freezing up. Some apps don’t close when exiting out of it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Poor screen quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had less than a .onth and the screen is already going out on it and best buy only has a 14 day return policy, so now ive got to take it in ,have them check it out and pay them to fix a faulty product!!!

    No, I would not recommend this to a friend