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Customer Ratings & Reviews

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$179.99
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Comp. Value: $199.99

Customer reviews

Rating 4.3 out of 5 stars with 925 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize this 14" laptop as easy to use, portable, and affordable, praising its performance for everyday tasks. Positive feedback also highlights its lightweight design and adequate size for portability. While some users experienced issues with the screen and limited memory, the majority found the laptop to be a good value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 925 reviews
  • Rated 1 out of 5 stars

    Laptop stopped working

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop failed after 2 weeks of use. Error code show there is an issue with the motherboard.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse than what I was replacing.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the first time I turned it on it would not load. Every page froze three times before it would finally load.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was unable to perform simple tasks such as opening the browser, and its performance was very slow.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop runs extremely slow, it took almost 5 minutes to open up the internet… not worth it !!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy this again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never buy this again, absolutely awful computer. Slower than a turtle wish I could get my money back, definitely don’t buy this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nothing wrong with the laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve ordered a rose gold one (and pay more money for it). Received a silver one. About the laptop. It's what I expected for the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new and this was extremely slow. Used it at school and home and same slow speed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lags a lot I thought it was going to be a good brand laptop but it’s not

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Runs slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not good laptop. Runs very slow. Takes a long time to do anything.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good computer overall worst hardware system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop doesn’t power on after a month and fixed it but keep doing it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good at all. Do not buy. This computer crashes way too much

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought today, returning tomorrow. Moves entirely too slow for me. Also, won’t stay on unless plugged into a power source.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just normal computer for kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not what I needed The computer is more for little kids

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It very slow……………………………….. Not recommended………………..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow to load anything Hp site wont load Very poor

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Labtop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good no item I will never recommend this to no one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad like really bad……………………………………………………………………………..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never got it. on someone else porch. got screwed. end of story

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 4 out of 5 stars

    Great Budget Laptop!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this nearly two years ago when I needed a laptop for work last minute that wouldn't be too expensive (but has more functionality than a chromebook). It has been great! I take it everywhere with no issues. I haven't had any experiences with it being slow. I can use it for about 2-3 days before losing battery and the battery charges very quickly. The only things that bothers me about this laptop is the trackpad and every now and then the keyboard. The trackpad is flimsy so I have trouble using the laptop efficiently without a usb mouse. Usually not a big deal but I also spend a lot of time on the go and in my car for work so it's noticeably more difficult when I have to use the trackpad alone. The keyboard sometimes gets "stuck" and I'm not able to use it or type anything unless I reset the laptop. It happens about 1-2 times a month. Regardless, this laptop has been a life saver and has survived almost daily use for 2 years!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Better options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow and useless that i csnt do my day to dsy task of school

    I would recommend this to a friend