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Customer Ratings & Reviews

Your price for this item is $179.99
The comparable value price is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 377 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 377 reviews
  • Rated 3 out of 5 stars

    Wouldn't recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's slow and it has to keep updating. Battery doesn't last

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Home Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic home computer. I was looking for easy to set up- this works perfectly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    very slow

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like this product at all, i needed this for school and this computer worked very slow, i needed the camera to work well but it kept lagging.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop I use it for all my work things and gaming projects and everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been the best HP laptop I’ve had highly recommend would buy again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife as a gift. It's okay for the price but have no memory space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box deal laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great laptop for school work !!! Got the open box deal but it works like its brand new would recommend open box deals from now on great product good discount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good deal!!~

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An ideal laptop!! I am very happy with it, does the job!! I got 2, one is for my dad! He loves it too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP White Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience in the store with a girl who provided a lot of help narrowing down on decision on the purchase of a laptop for my daughter who’s a student in middle school. She was very nice, friendly and knowledgeable. My daughter has no complaint and is really enjoying her laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty white HP lap top ...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good ... I like HP IT products and have an HP Chromebook. I have never experienced a problem with it, so when I needed a laptop for some personal business that couldn't be accomplished on my Chromebook, I knew my preference would be an HP.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice price and it gets the job done as far as grading papers and looking up stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top for home schooling.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what he needed.He started 9th grade this year. He needs all the applications on it to learn remotely He uses it in his bedroom where it is quiet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lagging Computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer, but it lags a whole lot! Space bar doesn't space a lot! And it does it's own thing the majority of the time! You get what you pay for!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    CEO, PJT Enterprises Music and Entertainment Inc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service even after the product was discovered defected . Great customer service and help . Thanks, Preston

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its defenitly good for the price but its very slow at times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy, Best Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Laptop. I also love the fact the Geek Squad personally delivered it to. E!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love hp product (laptop), even though the lifelong of the battery don't last. The cost of the laptop was an awesome deal. Getting help was kinda slow but the workers were friendly. Thanks Bestbuy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good little computer works well battery life is short and it’s always dead but works for what I have going right now .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a good computer it does take a little to turn on and to reload after putting it in sleep mode.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for simple tasks that are needed, sleek style is a plus

    I would recommend this to a friend