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Customer reviews

Rating 4.1 out of 5 stars with 2468 reviews

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  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

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    Rating 4.3 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,468 reviews
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    A decent entrly level laptop

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 14-dq3000dx is a basic and entry-level computer aimed at a younger crowd or those who want simple device. If you’re looking for a speed machine then this device is not for you. That said this HP laptop is a 14 inch laptop being in the middle of large and small laptops which is the sweet spot for me. The housing is termed snowflake white which actually reminds me of an older computer named after a fruit. At least it’s not in the usual black or silver. It is powered by the older Celeron 4500 chip which is not really fast enough for heavy computing. But still it is sufficient enough for general use. However it only comes with a measly 4GB of RAM which is not really that much and may hinder performance. Had it come with 8GB of RAM performance would much be better. Also, it comes with 64GB of eMMC. Again this is not the fastest. Like most computers of this class, these would not be expandable. Then again I surmise the target market of this computer is not really going for expansion options. This computer comes with Windows 11 in S Mode. For those who are not familiar with S Mode, this is the version of Windows that only allows apps to be installed from the Windows store. This is done for security purposes. But for those who want to install apps outside the Windows store, there is a way to set the version of Windows to the regular version. This version is the Home version. And once you switch to the Home version, there is no way to revert back to S Mode. Lastly, this laptop includes an initial subscription of Microsoft 365. That alone is more than half the cost of this laptop. Do note this applies only to new users only. Connectivity is fairly good for this class as it has two USB B ports. I am not sure if these are USB 3 compliant as there is no documentation regarding this and both do not have blue markings on the ports. It does have a USB C port which is new for me regarding this class of PC. And lastly, it does have an HDMI port and an SD card reader. Lastly battery power is fairly adequate since it has three cells which would last you between two to four hours. Your mileage may vary depending on use. Overall this is a decent laptop for its price. Again this is not a fast machine but it has its target market. I’d still recommend this laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, not great, for a reasonable price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop for the price. A few things need to be disaabled and jailbroke to make it fully functional for me. The lack of lightning capable USB-C was annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp baby blue laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, just what I needed for my school work. Great color , big screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP LAPTOP

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price good brand excellent service from employees fast quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I’m not really tech savvy but it does what I need it to do. The graphics are amazing, the color is my favorite color and it has the operating system that I need. It definitely is a worthwhile investment and I couldn’t beat the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It help me get my school work done and everything amazing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Christmas Present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the laptop as a gift for my 10 year old. I bought it as an open box item and saved around $90. Cosmetically the laptop is flawless; however operationally it is extremely slow. But for $110 Im not surprised, it does the job though. I had no issues with the packaging and it arrived on time before Christmas. I would definitely make another purchase with Best Buy and to save some money I would buy an open box item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little laptop. I especially love the color and perfectly compact to tote with me. It was a bargain for less than $200. The only thing that bothers me is that a couple times it didn't power on unless I hold power button for a minute. I guess I will live with that because I passed the 14-day return period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little and mighty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little machine, highly recommend if you need something in a pinch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great personal home laptop and perfect for travel!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little laptop is great for online surfing and searching, checking e-mails, writing essays, and streaming/watching videos. At a sensible economical price point, you can’t go wrong for personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deals

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image screen. Goes well with my work from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp 14 laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for school but not to play games as its memory of only 4gb is not enough for u to save or download large files i can still play like in cloud gaming like fortnite and minecraft but it will lag from time to time it all depends on your wify sped aswell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was just as described my daughter loved it ,works perfectly For school

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not long lasting

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop in September 2023 because I needed something quick for school. As soon as I received it it was taking forever to load up basic websites like google, Microsoft online, etc. not worth the money. Invest into something better and save yourself the hassle. Wish I would’ve returned. You get what you pay for.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hp is alway good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great little laptop for not even $200. Not the fastest thing but faster than a Lenovo again for $200 its pretty great. It can run even the more difficult programs like blender.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old laptop decided to die on me. So when I found this I thought It would be the perfect match for me. Overall, the quality is good. Not great. You get what you're paid for ig with there were more storage on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but not for games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have any problems with this laptop except It can't run very many games like steam games and it can't run Roblox very well but everything else is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is exactly what I needed set up was a breeze bluetooth connection was so easy I had no issues connecting with my printer and soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for the price! I just wished the camera was more clear since I use my laptop to give my language lessons, but it is a good laptop.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    HP does affordable laptops, too!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP has been a manufacturer I mostly trust when it comes to laptops. I mostly own higher-end models, but sometimes, all you need is a compact laptop that doesn't sound like a landing Boeing 747 and can handle simple tasks. No need to break the bank when all you do is shopping online or going through your emails. That is something that this HP laptop can do. The first aspect I'm going to discuss is a technical one, the heart of any system: The CPU. Intel has been known to develop low-end processors for quite a while. Their most successful one was the Atom CPU, which you will find re-branded to Celeron (which used to be a different tier of CPU's) inside this machine. It's not meant for heavy loads but is relatively cheap to produce. This HP laptop contains a "Celeron" N4500 which probably doesn't tell you a whole lot. Suffice to say that its dual core setup won't allow you to play much else than solitaire. The memory and storage follow the same path, with very limited resources to keep the price down. There are 4 gigs of RAM and 64 gigs of eMMC storage (a sluggish type of mass storage which is cheap to produce). Thankfully, instead of using a regular Windows 11 flavor, HP decided to go the more efficient route and use Windows 11 S, which is a stripped down version of Windows. Considering the available memory and storage, it was a good choice. I would argue that a Linux distribution would probably do a better job, but that also depends on which distribution you'd use. The biggest problem is the fact that Windows S does not allow you to install random software, as you must use the Microsoft Store to download what you need. Surprisingly, this little laptop comes with a nice amount of ports, including a Type C and a HDMI, along with the classic USB A and headphone jack, and to polish it off, you even get a SD card reader. The power adapter - sadly - isn't going through the USB port. Not that it matters much but it's harder to find replacements if it burns out. The screen is fine, nothing out of this world. The resolution is 720p which is pretty low and the colors and the contrast aren't great. The sound is what you would expect from a laptop of this caliber (even though it sounds alright using headphones). The materials which make up this laptop seem solid, maybe a bit too rigid which in return tells me that it will break easily without a protecting case or sleeve. The trackpad is just mediocre and feels wobbly. It's also rather small. The design is sleek and simple, the hinges of the screen are nicely tight. To wrap this up, let's just say that you get what you pay for, which in this case is a decent value for your buck. It's not built to run much else than office software, browse online or check the latest Youtube channels. That's pretty much it. So if you only need a compact laptop to do just that for a solid price, then go for it. It's a very good value.

    I would recommend this to a friend
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