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HP - 14" Laptop - Intel Core i3 - 4GB Memory - 128GB Solid State Drive - Ash Silver Keyboard Frame-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 73 reviews

  • 10%
92%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 73 Reviews
  • Rating: 3 out of 5 stars

    Much better than I expected

    Posted
    gldoorii
    • My Best Buy® Elite MemberElite Member

    I got this on sale today (around $350) and I've been pleasantly surprised with it. It's thicker than I expected, but much lighter as well. It certainly has that "cheap" low end plastic laptop design, but there are things that help raise it above others like the slim bezels on the side of the display and a keyboard and trackpad combo that work quite well. After removing programs I didn't need I had almost 100 GB of storage available. The display, while having the standard low end resolution commonly found in cheaper laptops, didn't look as bad as I expected and didn't have too bad of a washed out feel you usually see. I've been surprised with how nicely the machine runs given the specs it has, but that's most likely due to running Windows 10 S. I have no need for full Windows on this device and have been able to get by with Edge and apps from the Windows Store, but I'd still recommend a PC with 8 GB of RAM if you want to multitask and use full Windows. 4 GB is cutting it close. The only time I noticed any terrible slowdown/lag was when playing videos and attempting to type documents. If you're expecting to watch Netflix or YouTube while doing other things, you'll be pushing this machine to its limits. This just isn't a good multitasking machine, but if you need something for basic everyday general use, then it's not too bad for the $350 sale price as long as you aren't expecting much. I am, however, returning the laptop since I also purchased the HP 14 Chromebook (on sale for $450) that will do the exact same things I purchased this laptop for. I figured I could save $100 and possibly get by using this PC, but the extra $100 for the Chromebook gets me a MUCH faster machine with a backlit keyboard, 1080p display, two USB-C ports, and an overall more premium device. I feel the extra $100 is worth it if you compare ChromeOS to Windows 10 S since I don't recommend this machine use full Windows Home.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Outperforms Its Modest Price

    Posted
    AlanHouston
    • My Best Buy® MemberMember

    HP aimed for the middle with this laptop: its 14 inch screen is mid-size, the 128gb SSD is mid-size among solid state drives, and its Intel i3 processor is mid-performance in the Intel lineup. The results are terrific. The solid state drive enables it to boot up rapidly. I can read my email 30 seconds after hitting the power button. Daily tasks, such as checking my email and calendar, drafting and editing a document, or reading news headlines are carried out smoothly. The keyboard has a firm, crisp feel. The screen is a good size for office tasks, such as editing documents, Netflix movies look good (only good...not great) with colors that are a bit subdued. The sound from the two top mounted speakers can get very loud and the HP audio app lets you add bass or boost the clarity of dialogue in movies. It is the best sound I've heard from a laptop. It is compact and very light weight, making it easy to carry with you. It can be upgraded with up to 16gb of high speed memory if you want to use it for challenging work such as Photoshop. The built-in graphics chip is NOT adequate for high demand gaming. No laptop in this price range is useful for high speed gaming. If you want a mid-size, mid-price laptop that will carry out your routine work quickly and smoothly, this is a superb choice. It costs only about $100 more than the cheapest 14 inch laptops, yet its performance is FAR superior.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great computer at a great price

    Posted
    andersjr
    • My Best Buy® MemberMember

    I was searching for a computer with DDR4 memory that could be upgraded, an i3 7th gen processor, solid state drive, and around 3 pounds at a good price. I was looking at the chromebooks, but was not impressed with the flash hard drive and DDR3 memory. I was able to purchase the computer, wipe the hard drive to get rid of Windows 10 in Spy Mode, then install Ubuntu in a little less than an hour. I recently added another 8 GB of memory to the unit, removing the case was extremely easy and there are two open bays for memory. This will be my travelling computer that I will be doing my web development on and some light software engineering. Dual band wireless would be a nice feature, but the single band works alright in Windows 10. The realtek cards do seem to have issues in Ubuntu, but there are several work-around options out there. I did extensive research and for a budget conscious laptop with upgrade-ability, this is a heck of a good deal. If all you want to do is surf the web or do simple web development, this is a great computer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great laptop at a greater price

    Posted
    BetoSilvaBR
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I usually use a laptop when I'm travelling to access my company's system. Since it didn't require much processing power, I was using an AMD ATOM netbook for the last 8 years. But since then the Office 365 and Windows 10 became heavier and the Atom wasn't handling it very well. This HP laptop was at a great price. It is lightweight and very fast, with the 7th gen Core i3 and SSD drive that require less battery power. The thin bezels on the bright panel make it look more expensive than it really was. It's 14" with a 13" body. It is very aligned with the Microsoft Store because you get every drive update from there - even the BIOS update (wich is something important that not every regular user know how to do). I didn't check its upgrade capabilities but it will work well for me as it is. Couldn't be happier.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    massively annoyed

    Posted
    laptop
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The technical specifications of the Laptop are of great value. So imagine our disgust at finding that the operating system of the laptop is set up to force the use of the Microsoft platform. We bought the laptop so that our children could use it for their school work. Their schoolwork is all done on the Google platform. So essentially, this laptop is useless to us unless we execute a designed downgrade of the operating system to allow the laptop to use the Google platform. This isn't a leased laptop, I bought this! If Microsofts products worked well enough, they wouldn't have to try to force the general population to use them, we would default to them. Oh and it doens't even come with MS office so it isn't really useful for business either. Totally unhappy but at least the hardware was a good value...

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Value!

    Posted
    Kirk
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The HP - 14" Laptop is a great value. My former computer had a problem with some of the keys so I bought a remote keyboard but that also ended up with problems. I needed something right away and was not looking to spend a lot of money. This was a great choice. I have had no problems, the keyboard is easy to use and I can easily see without my glasses. A larger screen would be nice but the 14" works fine. The speed is good and storage is more than enough. I recommend to anyone looking to buy an excellent computer at a value price!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very good value. Fast. Attractive screen display.

    Posted
    MiraMesa2019
    • My Best Buy® MemberMember

    After purchasing 2 other laptops before this, I decided to keep this one. The bootup on this laptop is very quick (less than 20 seconds). The applications load and work very quickly. The display resolution is very clear and attractive when working online or watching videos. The 14" screen is very easy to carry in a business bag. I love this laptop. Only drawback is the small storage, 128 Gb. But it can be addressed with using a bigger external storage. For $319, it's a very good value. On a budget, buy this laptop. You'll be happy.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Laptop for basic use - but sale misleading

    Posted
    james
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Windows 10 S operating system does not allow certain software to be installed... those sold outside of MS Store. In my case it was the bundled "bonus" virus software by Webroot. I was not allowed to install unless I were to change or upgrade original OS. I think the advertised bundled software is misleading in that it is not usable in the original OS configuration. This could be a MS issue, but you guys are selling these for them. Maybe there should be a "warning" ... If there was one I didn't see it.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Fast for office work

    Posted
    Saldo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was hesitant to purchase this first because it has the S mode of windows 10. After setting it up, though, I realized that Windows S made this piece faster and more reliable. Everything is fast. The aesthetic is slick too! I love how thin the bezel is. The downsides are the placement of some keys on keyboard. I am accustomed to pressing the far right to delete inputs but then the keys in the last column there are for navigation. So it takes a little time getting used to. Also the screen is not at par at today's standard: no ips and only HD resolution.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Good size and look

    Posted
    HappyUser
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Was looking for a laptop that could help me with work on excel, web browse, and use for my car tuning. Screens got a nice gloss so its a bit reflective out doors.. but screen and resolution looks great indoors. Battery life is great, no cd drive which is great for me since i want something light weight. Fan is super quiet, i added more ram so it really does everything that i needed for very well. It looks modern and not an older feel. Everythings been softer around the edges.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good for small business, university, and home use

    Posted
    OORoach
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My wife's laptop was not booting fast and when it does both up, it browses very slow. We decided it was time for a new laptop. After careful evaluation and reading reviews we purchased the HP 14 inch Intel core i3 laptop. The laptop browses fast, it's not bulky, and easy to use. My son is now asking us to purchase one for him. We'r are satisfied with this purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome Small Laptop

    Posted
    Mary
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was looking for a new laptop for my new business to keep everything in one place only. I found this hp laptop with the help of a best buy sales person. The color is beautiful and my key board is a good size. HP has always lasted a long time for me and I'm sure this hp laptop will last a long time for me as well. I love this awesome small laptop.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Value

    Posted
    Dave
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought as a replacement for an old laptop. I wanted a Solid State Drive, but didn't want to spend s lot of money. Bought this and it works great. It's very fast, and I am very pleased. Would definitely recommend for someone that just doesn't need something that is top of the line and expensive.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    not a happy camper

    Posted
    twyla
    • Verified PurchaserVerified Purchase

    Negatives: You cannot put apps on this computer unless they come from Microsoft. It is slow loading everything. Stated measurements are the laptop when it's open from top to bottom NOT the size of the screen, which sucks because I am visually impaired and that's what I thought I was buying.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good laptop for web browsing and office work

    Posted
    Mario
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great laptop for browsing on the internet or working with office, it's a dual core i3 but It's enough, the great thing it's that comes with a 128 GB SSD boots fast!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Quick start

    Posted
    Whiterock32
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This little guy is amazing, press the power button and before you take your finger off it's on. It does what I needed it to do, wish I had gotten it sooner.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good laptop for basic use.

    Posted
    SCRO
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This laptop was purchased primarily for travel, some internet, communication and writing purposes. The laptop meets the expected requirements very well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great lightweight laptop

    Posted
    KevinISU
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Has exceptional performance, reliable startup, and great visuals. A few quirks at startup that I had to google to fix, but all smooth since that first day

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fast computer

    Posted
    And000w
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Bought this as a travel laptop, windows s doesn’t come with all the extra useless apps and programs, making it very fast, highly recommend this laptop

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great basic laptop, lightweight

    Posted
    Heidi
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this as a replacement for my previous laptop for use in college. It’s lightweight and easy to transport and so far working great!

    I would recommend this to a friend