Customer Ratings & Reviews

Horrible slow computer, I only bought it 3 months ago and I can’t do anything

I hate this laptop!!! Enlarges page whenever it wants & just did it while writing this review. Don't have to click on anything and goes there anyway. Does NOT have left click OR doesn't work!!! Performs mostly like the ancient Windows 10 I replace with this junk!!! DO NO buy!!! HP should be ashamed but of course they're laughing all the way to the bank. Sorry suckers, I'm replacing this one!!! New one coming better NOT have any issues

Just unboxed this. Runs completely slow..laggs etc. Return window passed so I'm stuck with this

I am really enjoying my hp it is everything I expected and more.

Super slow, very inefficient. I definitely did not like it, even though it was an older model, as it was slower than others at the same level.

this was a slow computer to work with tha had to eturn unfortunately.

This laptop is a good budget option for low power users. I picked it up for my young kids to use and learn on. I'd plenty fast for doing documents, internet or video. I wouldn't try to play any intense or newer games on it. Windows S takes a little getting used to app availability wise but it's not bad. It does allow you to switch to a standard windows but warns you there will be a performance hit and you can't switch back to S. The screen is nice, bright and colorful. The laptop is a little thicker and heavier than the premium models but I honestly like that for my use case as the kids will not take care of it like an adult and it feels like it's more solid than my other thin laptops. The battery is great. I haven't run it all day between charges but I could see it lasting for almost a work day, definitely a school day. I'm impressed with this laptop. Honestly for the price you can't beat it. I'm looking forward to having it even as a distraction for the kids to keep the premium laptops from being abused.

battery life is not very good at all keeps dying while in class would not reccommend you get what you pay for

It's just an underpowered PC. I need to go back to a Chromebook.

Highly disappointed ordered a new one for college they sent me a used one and refused to return it, now I have to pay 100 dollars for them to try and reset it. Would not recommend.

I didn’t recommend that product because it is very slowly

The worst. You can only open 1 app at a time or the laptop crashes..

Buyer beware!!! Volume 100 and you can barely hear it!

I've only had mine since June 27 and I THOUGHT it was great. it's been freezing up on me.

not working, requires applicatios and programs instalation

I have used many entry level laptops and this is one of the best. First, HP is a leader in laptops and this carries over to this device. It's very well built and has solid features. Not a gaming machine (will play web games) but works well with Office Suite, web browsing, watching videos or movies online and email. This does come with Windows 11 S mode. This means you can only install apps from the Microsoft Store (for security). You can easily exit S mode and switch to Windows 11 home (quick Google will tell you how). Pros * Keyboard is very reactive and easy to use * Screen is bright and vibrant (for this level of laptop) * Good speed and very responsive * Good battery life * Keypad works well. Cons * Only 4GB (Still responsive in S mode) * 128GB might now be enough for some people * Only fair sound quality * Low quality webcam Again, for the price (around $200) the pros definitely outweigh the cons. When it comes to an entry level laptop, I highly recommend this one.

This laptop is not going to be having you play GTA 6 (or probably even GTA 1-3), however, that's not what it was made for. It was made for simple word processing & web surfing with some video playback thrown in. And at that it truly excels! First Impressions & Initial Setup The laptop is sleek, feels lightweight yet premium at the same time, has really nice battery life, and is really nice looking. The Windows S Mode is a neat concept but I needed to get it out of S Mode so that my significant other could use it for work stuff. So I set about doing just that. Getting the device completely up-to-date on Windows 11 took only a couple of hours of off-and-on usage, which is standard but I noticed it felt really snappy for such a small amount of RAM and even the kind of budget CPU (it's not an I9 or something after all). All-in-all, I was impressed. So was she! Rating: 5/5 Upgradeability Upgrading the RAM was fairly straightforward. Although I had to remove the rubber stripping on the bottom because there were multiple small screws under there which held the bottom to the top of the case. That was annoying. I had to get my electronics toolkit out along with my vinyl wrapping spudgers and so forth to get everything apart. Not a massive deal but I really dislike when manufacturers do that. Just make the screws exposed-it's really not that big a deal where you have to hide them! Anyway, rant over. Once I took the bottom part of the case off I was easily able to remove the 4GB of RAM and slap in a 16GB DDR4-3200 stick. The system booted up & was blazing away in no time. I didn't notice a huge performance boost, it's just going to allow her to run more browser tabs, and Office docs, etc. without running out of RAM or the system slowing down. I did not see where any type of SSD (probably NVME) would go so I believe the storage driver is probably soldered onto the board. If it would have been a system for me I probably would have fully torn it apart looking but I didn't want to do that if it's a system we are going to be sharing. Rating: 4/5 Daily Usage We have both been using the laptop almost daily & have both really enjoyed doing so. Web browsing is great. Videos on YouTube or other streaming services is really nice, the audio doesn't blow me away with how great it is, but it's also not insanely horrible. The screen quality makes reading text easy. It's not a 4K monitor but at this price point it is perfectly acceptable. Battery usage is where it really shines. We can get a whole days worth of usage out of it before needing to recharge the battery/plug it into power. Also, with fast charging we are able to plug it in for about 45 minutes and get multiple more hours of usage out of it. Super nice! Rating: 5/5 Conclusion This laptop is made for basics tasks and it really excels at them. It blew me away at how snappy & great it is. And with being able to upgrade it to at least 16GB of RAM and it turned it into the best under $250 laptop I have ever owned. I was really blown away. Truly awesome bang for your buck! Overall Rating: 14/15

It started working for a week then after that, it stopped working . The mouse keeps lagging Big regret

The 14" HP 14-dq6011dx is a simple yet aesthetically pleasing laptop that features entry level hardware for the budget conscious. Paired with an N150 and 4GB of RAM, it is a very light, portable machine designed for the average user desiring to accomplish simple tasks. Key takeaways + Lightweight and thin + Every interface port needed including SD card slot. - Minimally textured keys - Bloated with excess software, including added 3rd party bloat - Cheap external frame flexes, which can add mouse key presses when moved - non-compliant Windows Hello camera DESIGN This arrives in a metallic gray shell. The paint/material isn't terrible against fingerprinting but does tend to stain rather quickly. The underside features a large, almost end to end, rubber foot that allows for channeled airflow along the base. This same feature creates a comfortable positioning of the keyboard. The screen can be fixed up to about 270 degrees, giving you plenty of viewing options. The I/O is well thought out and has every necessary port in a easily accessible area, offering every interface you would need. Full sized HDMI, USB-A, USB-C port, and MicroSD card reader. Camera placement is front and center, but offers no slide cover that are often included with other laptops. Keys, legends, and materials used to form them don't offer much more than a raised legend. There's little texture to get a sense of a "sticky" feel other than the markers on the typical keys, F|J. The material forming the frame of the laptop offers little resistance to flex. If picking it up from a corner to move into another surface, you run the possibility of clicking different areas of your screen. PERFORMANCE Starting it up for the first time was fairly snappy. A few clicks and I was past the initial setup login. Once in, it became apparent how much bloatware is flashed into the hardware. Redundant apps that have no apparent value other than marketing. Here is a list of all apps that don't typically come with Windows: * HP energy star * HP Smart * HP privacy settings * HP support assistant * HP system event utility * McAfee AV energy star and smart are a marketing bridge to devices that meet that specification and a tool to pair printing equipment with your computer. The remaining 3 could possibly be bundled into a single piece of software. Taking Windows out of S mode immediately resulted in pop ups from McAfee about a 30 day trial. Uninstalling McAfee yielded no gains as the pop-up would occasionally show up. I came to the conclusion that it was tied into one of the HP applications. After a few pop ups and noticing high CPU usage I decided to uninstall every software that came with it only to find myself reinstalling Windows. Once past the setup and into the home screen, it became apparent how much snappier it was. Loading up a streaming video was quick, the slowest bottleneck would be your Wi-Fi. Running any computer based task, from a simple text document to system information to tools such as Crystaldiskinfo was snappy. This is where it will really shine for most users. ISSUES/QUIRKS I never noticed these things in the first go. I assume they activate by default but cannot confirm. During the setup process of this I wanted to access some files from it in a Ubuntu server machine. It's typically just changing your network type and permissions, especially in Windows Home. This wasn't it and entering the domain would never resolve. The diagnostic tool didn't even give any useful information. That's because by default this machine seems to be hardcoded to require SMB signing. I've always been under the impression that this was a Pro or Enterprise feature as your UI editing options are set in group policy. Once reaching this realization, opening up powershell and modifying to what I needed worked fixed everything. Overall, this 14" HP is a decent machine for the non power user or everyday tasks. By default, an average user should have little to no problems with it. But for the more tech savvy, applying a few changes might make your system more suitable to your preferences. This is worth 4-stars.

It’s quite honestly impressive how you can get a computer that will do 90% of your basic tasks and with barely a hiccup for under $300. You do have to deal with some trade-offs to get to this price point, but nonetheless I remember a day when if you spent under $500 on a laptop you were sure to be disappointed. Let’s start off with the version of Windows this laptop uses: Windows 11 S. What is the S? Well that means you’re getting a more limited version of Windows that only allows you to install Microsoft approved apps (those found on their Marketplace app), and provides you with a much more “integrated” experience that excels in memory and power management. What this means though is that if you are dead set on installing Google Chrome, you either (1) won’t be able to, or (2) you’ll have to opt out of using Windows in this S mode. If you choose to disable S-mode, you’ll be greeted with several warnings around the possible performance and battery life downgrades you’ll see as a result. I personally disabled it and didn’t see much of a performance drop, but to each their own. Now, the other things that keep this machine so low budget include a display that looks like it’s straight off my work issued HP laptop that was manufactured sometime around 2018. It’s nothing that’s going to stun you, and you will notice that the screen isn’t necessarily evenly lit and you’ll probably need to play around with the screen angle to get it to where you’re comfortable with it. It’s a matte display, and not glossy, which means you don’t get a ton of glare or reflections which is a plus. But in terms of vibrancy, it’s definitely got more of a wash-ed out, or just basic display look to it. This is nothing that will keep you from cranking out some word or excel docs, but videos and streaming may not be the best quality. The keyboard is nice to use, very clicky, with not too much flex. The keyboard is not backlit, so if you need a keyboard that you’ll be using in the dark, perhaps a dark classroom or lecture hall (while a projector presentation is playing), you may opt for something that you’ll be able to see in low-light. In terms of ports, it’s got plenty. You’ll get an HDMI port, two USB-A ports, one USB-C port (which as far as I know does not support charging), an SD card slot on, and a 3.5mm headphone jack. All of these are nice to have and means you likely won’t need to carry a dongle around for extra ports. Battery life of this little machine has been pretty impressive. The low power state that the laptop goes into when you close the lid barely drains the battery in-between uses, which means that the battery level you close the lid at is likely the level you have when you turn it back on. I can’t say that about too many laptops, I always seem to have some drain on them when they’re sleeping. I believe battery life is touted at 10-hours or so, and I’d believe it, though I ended up plugging in before I reached that mark (not because it was dying, just because I had a power source available). In terms of style, this machine looks like a basic clamshell design. If you squint your eyes, it even kind of looks like a MacBook, a gray/silver laptop with a clean hinge design, and relatively minimalistic look. While it’s only made of plastic, it looks like it’s made of much more premium materials. All in all, for under $300 you’re getting a good (relatively) quick Windows 11 machine. It’s the perfect device for students, small business owners who just need a machine for bookkeeping, or those who need a laptop for the rare occasion they need a physical keyboard and trackpad (something your phone can’t provide). This is not a gaming computer, or necessarily a computer for graphic design or creatives. It is what it is: an affordable laptop that will perform best with Microsoft’s own applications, and those apps approved by Microsoft themselves.