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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 10 pm
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Customer Ratings & Reviews

Your price for this item is $279.99
The comparable value price is $429.00

Customer reviews

Rating 4.5 out of 5 stars with 1557 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,557 of 1,557 reviews
  • Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop has worked amazingly. It turns on real quick and connects to the Internet at warp speed. My previous laptop took forever to open chrome but this one does it in seconds. I'm very happy with this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's overall great for school/work related matters. I can finally play my games on here without it crashing or being slow! Although, the screen can be a bit dim even at the highest bright setting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and simple to use. White lettering on gray keys presents a bit of a challenge in low light environments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for its intended use. I'm in school working on a second master's degree and needed a new laptop. My old HP was exactly that old so this new one will replace the old one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty good laptop it connected to my phone fast the apps work decently and it loads fast but higher games do lang a little bit it's good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Brightness issues.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only issue is that the colors are muted, even after playing around with the setting to enhance the brightness, nothing really helped.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I need it to do, stream music/tv and create work documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife Loves It

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves her new Chromebook! Still checking out all of the features.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Button Sticking

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned this laptop for about 6 months and the primary mouse click is getting stuck down. Kind of annoying to deal with, but I know when you pay for a cheaper product that is the nature of things…

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase. Ordered online and pickup at the Manchester store.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good laptop, however after less than two weeks from purchasing, it stopped charging. I tried using another HP Chromebook charging cord with no luck, meaning it was the computer itself that was faulty. I was able to exchange it for the same model, and hoping this is not a reoccurring issue with this particular product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. Great basic chromebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My hp

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has everything I need for school and at work.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HARD LUCK DIANE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this computer I couldn't get it working as i am not used to a Chromebook. Bought another computer and still having problems getting it to work. I trust Best Buy and I have bought many items from them but computers just don't seem to work for me from Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Touchpad is terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works slow, the touchpad is terrible and I would not recommend this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mouse pad stick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned two brand new computers within one week. The mouse pad would stick. Traded in for a chromebook and no problem with the chromebook.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret this purchase by far does not meet my needs very hard to see the keys I had to purchase adapters

    No, I would not recommend this to a friend
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