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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 477 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the 15.6" Full HD Chromebook Laptop for its performance, ease of use, and speed, with many appreciating the screen size and battery life. Some customers have noted issues with touchscreen functionality and printer compatibility. Overall, the laptop is praised for being lightweight and offered at a great price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 477 reviews
  • Cons mentioned:
    Touchscreen

    Rated 3 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good computer for what I need it but, it doesn’t have keyboard backlit and I can’t install it a Norton antivirus, it says Chromebook doesn’t support it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Chromebook Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the intended job, works welll for my high school student

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very functional computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for education and it does the job well, I am very satisfied, it is a very comfortable computer, I use it with love and I recommend it to everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chrome book

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Clear picture. Good size for using on a desk but not to carry around.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Would buy again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Just what we needed for our 9th grader.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook for the win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, laptop has a great memory speed and strong processor. At the price I bought this at (via a sale) it simply can’t be beat

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Chromebook 15a-nb0033dx

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the kids school !!! I had trouble setting it up for my 8 year old grand daughter as I was a windows user. She quickly learned how to use the Chromebook and it was smooth sailing afterwards. It was a great buy and it was also on a 2 day sale which was great for my wallet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality for great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, nice design. Full keyboard and fast CPU make this a really good Chromebook. Used in the office for web/cloud data entry, very usable in business for this type of work.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worthless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't do what I need it to do! I wanted a device that would play my music for the line dance classes that I teach. The person on the chat online, said this is what I needed. Once I got it home, it cannot download music, cannot run RealPlayer app which is where I keep and use my music. Really good sound but since I can't play the music I need,, it's worthless. So disappointed in Best Buy and your chat app!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went into Best Buy to look for a new laptop and came across this one. We didn't need anything fancy and this does exactly what we need. The laptop is very sleek and light. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very nice laptop and is serving my needs well!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook - Great Option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding, low cost option. Able to do everything we planned to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this set up. Everything was easily transferred from our old device and it is user friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Computer So Far.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just received this product a few days ago, but so far so good. The only thing I wished it had was apps that people use everyday like Amazon, It has amazon prime video, and amazon kindle, but it is weird that it doesn't have the main site, where I could purchase through the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute little Chromebook, good for quick internet browsing and streaming. Returned it after a few days because I got a gaming laptop, but I was pleased overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goid chromebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for son’s school work - home schooling this year fir first time. There are upsides to a Windows laptop as well so take time to look at which is best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buy buy best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am so happy i chose best buy to purchase my chrome book would not go anywhere else thank you best buy and geek squad for all there help making my purchase seamless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome book.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason i chose chrom book i have the tablet and my grandson works for chrome book and they are very easy to set uo and use .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best laptop on the market

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase!! The best gift to myself! Thanks to my favorite store Best Buy !!! Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent chrome book

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for a senior with only limited needs. Quick and responsive. Good sound

    I would recommend this to a friend