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Customer Ratings & Reviews

Your price for this item is $390.00
The comparable value price is $599.99

Customer reviews

Rating 4.7 out of 5 stars with 439 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 439 reviews
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop. My experience at Best Buy was very pleasant and everyone was extremely friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice, recommend, good memory space and modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent customer service - Sammy was awesome to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A birthday gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was a gift and she loves it. I love Best Buy thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP lap top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it came with some instructions would have been helpful to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great prices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had so many options and the best prices. Thank you for great customer service as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I bought this laptop, need to learn all the goodies that came with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to use.just what I need for my personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter’s laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was perfect for my daughter’s new job. Very easy to pick out best product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyday Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta laptop. Wish I had more outlets. Don’t think about when purchasing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it's asked

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a good computer. Only complaint is setup. I own my own company and hence have a company email. Setup through the company email was a pain. More of a windows issue than hardware

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    USBC video issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whilst the laptop is functional, one thing that should be advertised is the USBC port on the laptop is unable to transmit a video signal, meaning you cannot hook up a USBC hub connected to multiple monitors to this laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satsfied with this touch screen laptop. would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob S

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, very simple to use. Picture quality is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    if your happy with h/p

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only had for a few days set up not bad no trouble so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly. Vibrant colors. Love the touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome book

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great and easy chrome book. Would recommend this laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't hold battery charge very long. Needs frequent recharge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit for purpose

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit for purpose. My daughter needed something reasonable to usr for school. Good vslue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for the price. Had a problem with password. Greek Sq took care of asap

    I would recommend this to a friend
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