Customer Ratings & Reviews

perfect machine for its price; a bit bigger heavier than youd expect from laptops, but still good; happy purchase

I love this computer! I am a teacher and needed to update the piece of junk they gave me to use. It does everything I need. The graphics are good, and the touchscreen is very responsive.

great and easy to use, good picture. we are really happy with this laptop

Updated and ran quickly, just a simple laptop but what we needed.

HP 15.6" Full HD Touch Screen laptop was so easy to use and installation of Windows11 was quick, no problems.

Love the laptop it’s perfect just what I needed. I will purchase another one.!!!

Great computer and performance, as well as superb support ! Enjoyed doing business with you people !!

This system is a big step up for me. Thank you Best Buy for your help in finding one that fits my needs.

This laptop is great for on the go computer work. Running a local card tournament to very light gaming. It runs Halo mcc & Halo Wars 2 with no issues but anything heavier like Halo Infinite or Battlefield 6 will require a good GPU like a 5070 with ultra graphics or low budget gaming with a 4060 ti.

This is exactly the computer I needed. Easy set-up and easy to use.

My new laptop works perfectly. Got everything I needed installed.

Definitely the upgrade I needed. Display is very bright and works perfectly with some games and remote play!

A great choice for word pricessing and surfing the net. I gets a little slow if you have numerous tabs open. Not the best for intense gaming, but other than that, its plenty quick. The keys are a bit wide so it takes a few days for your hands to get used to typing with the keys that far apart bur once you get used to it, its fine.

This laptop was an open box. My 86 year ole mother needed one that was simple yet had enough storage for her photos The salesperson was so kind and understanding and patient. My mother is learning the new system on the laptop, but definitely is enjoying it

Wow so glad i find this computer it is easy to set up and all the features are exactly what i need for my job as well other projects like micro software subscription that allows me to stay on top of all my writing ventures.

Great laptop for school and basic-mid gaming, good speed and graphics

Previously had HP computer and it was time for a new one. The HP had been great so I got another one and so far very pleased with it also.

I am pleased with the service and sales staff. Best Buy has always been my go- to for electronics. I do enjoy using my laptop, Thank you Best Buy!

This laptop was easy to set up, has more than enough power and storage for home use and the battery life is excellent.

Great value touch screen very responsive .. good value