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Customer Ratings & Reviews

Your price for this item is $429.99
The comparable value price is $649.99

Customer reviews

Rating 4.7 out of 5 stars with 346 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers find value in the performance of the 15.6" Full HD Touch-Screen Laptop, noting its suitability for both everyday tasks and light gaming. The laptop's capabilities make it a versatile option for a range of users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 346 reviews
  • Rated 4 out of 5 stars

    Good machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is great. Starts up quickly and does what I needed for daily tasks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is working fine. Light weight and portable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase and I highly recommend. Good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Windows 11 upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    receieved the laptop and it was as expected so I am happy. I needed an upgrae fro Windows 11.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop which I bought from Best buy seems to be good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what I use the laptop for it exceeds my explanations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to great specs for the price, not used often, but it will do.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buyers Remorse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible don’t buy it it doesn’t turn on consistently, keys work when they want to it is the biggest disappointment in purchasing

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase Hp with current configuration vs other brands

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice replacement for an older laptop. Windows 10 no longer supported.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    little slow for my taste

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    way to plasticy. i thought 16gb ram will be good enough. but the laptop feels super slow. not sure if its the processor. i am not sure. other than that everything else looks good

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is not great, and touch pad sometimes doesn't seem sensitive enough. Wish it bent back further.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life a lot shorter than they wrote in the description. Other than that it is pretty good laptop.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Need back light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No backlight. Its hard to see the buttons especially when working where the lighting is poor. The battery runs out faster than my old HP.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good enough for the job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For daily reviews and news, periodic meetings, it does the job. Just enough for the price. ty ehk

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic good computer Low price but it’s ok to do basic activities

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price, no backlit though. Battery is fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review contingent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Christmas gift. It is currently unopened.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Purchase limits suck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing limits. Are annoying. The computer is good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased during Black Friday 2025 and the battery is going from 100% to 0% in 3-4 hours. Reviewed the settings and all are set to allow for longer battery life, but still needing to be plugged in after 3-4 hours of regular use. It's unclear whether this particular one is a lemon or if it's an issue with the model.

    No, I would not recommend this to a friend