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Customer Ratings & Reviews

Your price for this item is $699.00
The comparable value price is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 856 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 856 reviews
  • Rated 4 out of 5 stars

    Good computer, Poor battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter got this in preparation for college. It has everything she needs, but doesn’t hold a charge more than a couple of hours though it advertises as a nine hour battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great prouduct and great value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product loads and processing is super easy and fast. It was definitely worth every dollar i spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy ever,…

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is pretty fast, and performs well above its price. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop with Intel Core i7, 16 GB RAM, and 512 GB SSD delivers fast, smooth performance for everyday work, streaming, and multitasking. The Full HD touchscreen is bright and responsive, and the sleek Natural Silver design looks professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been working great. Super easy to set up. Good size screen. Very light weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the thin sleek look! It is easy to use, has a 10 key for ease, and is a great size screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice bang for the buck....

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike many, the memory in this laptop can be upgraded as not soldered, thus can be raised to 32gb. I am also able to run 2 additional screens (USB 3 adapter & HDMI). The USB-C is dissappointing because it won't do video or networking but you can use the USB 3.0. I am pleased overall for the price vs performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop keypad feels great very fast and great monitor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get started, fast, light and easy to transport

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Moves faster than my old one. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop & Excellent Service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an HP laptop from Best Buy, and I’m very happy with my purchase. The laptop works great—it’s fast, reliable, and perfect for my needs. The Best Buy team was extremely helpful in guiding me to the right device, and their service was excellent. Overall, a great experience! Highly recommend both the laptop and Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP TOUCHSCREEN

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I’ve ever had. It’s super fast and lightweight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faster than you think!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To my surprise very fast and stunning , for its terrific price tag!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. It has good storage and even better performance but the battery could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for work. Its perfect for my needs, runs quickly and stores my numerous work files. Best Buy’s geek squad was amazing. Not only were they parient with me but were able to transfer all of my documents, pictures and files from my dead laptop to my new HP. Overall, I love my new laptop, its perfect for me. I had a great experience with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop! Big screen aed nd fast! You need to get this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop and delivered when scheduled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy and HP is my go to for electronics, especially the HP laptop. This is my 3rd laptop recently. They are being used in my small business. Delivery, showed up when they were scheduled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, durable, I enjoy using all of the features. I bought it for college last year and it's held up well with no problems. I recommend this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth the cost!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 year of use, this computer is amazing. Runs fast, vibrant colors, no issues with the touchscreen. Feels way more premium than the price point suggests. Definitely would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was amazing and very handy and work fast. Great pick for long use.

    I would recommend this to a friend