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Customer Ratings & Reviews

Your price for this item is $167.99
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The comparable value price is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 857 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the screen size, performance, and ease of use of the 15.6" Full HD Touch-Screen Laptop. Many appreciate its lightweight design and the speed provided by the ample RAM. However, some users have noted concerns regarding battery life and occasional overheating. A few also mentioned challenges with the WiFi capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 857 reviews
  • Rated 5 out of 5 stars

    First HP....fell in love

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is awesome. The features are great and it is user friendly. The keys are kinda hard to see unless you have good lighting. Takes a little getting used to going from a light-up keyboard (which I think should come standard on all keyboards - at least with an on/off button for the light). All-in-all, great product

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Solid laptop From HP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP makes solid Laptops. Performance is fast and the look and feel of it is sleek and comfortable. Also, the battery life is great compared to other laptops that I have owned.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear graphics and easy to use! Wonderful for young and old alike.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Mother loves it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my mother and she absolutely loves the large, clear screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for school and browsing. love the touchscreen

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Laptop purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t regret this purchase. It’s fast should have taken it with keyboard back light but I’m good with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a laptop to display in Chinese characters. Geek team would not help us because it was not their tasks. The BestBuy staff "Joe M" was very patience and friendly to help us to research and showed us how to set the function, and offered to help us if we had problem with the laptop in the future. He was the reason we bought the laptop. We were very happy with the service that Joe M provided. He was very knowledgeable with laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality And Value

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a “open box” item and Saved a lot of money, even though it’s just like brand new. I love Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Swalker924

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Lightweight, easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    HP

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is great. Perfect visuals. Easy to personalize

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    lap top review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the lap top is easy to use and navigate to where you want to go.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good Enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Work Laptop. Good for documents and light graphic work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it—easy to use, power-efficient, and offers great visuals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I went to Best Buy to get a laptop because my old one was very outdated. The support staff there at the Geek Squad were very helpful with me questions and gave me recommendations for what needs I had in buying a new laptop. The sales representative was also very patient and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly for me, it’s also very fast. Colors are awesome! It fulfills my needs and more!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best Brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop, for me is the best Brand, easy for work…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Old Dog, New Tricks"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got in back in March, but just recently had son-in-law start it up for me. I love it. It is a replacement for my previous HP Envy. I am 81 and have had many computers and HP works best for me.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, has not disappointed, highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Very nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to work. Last hours longer than most. Light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a tech savvy person and really cringed at getting an updated laptop. Meets my needs. Good choice. Hopefully it serves me for years ahead.

    I would recommend this to a friend