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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 882 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the screen size, performance, and ease of use of the 15.6" Full HD Touch-Screen Laptop. Many appreciate its lightweight design and the speed provided by the ample RAM. However, some users have noted concerns regarding battery life and occasional overheating. A few also mentioned challenges with the WiFi capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 882 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great laptop. We've actually purchased numerous of this exact laptop for our team.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good laptop for this price

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for this price, i am not windows user but when i started setup this laptop it is so good for this less price.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Very easy to set up, and the HP Smart app is a good resource.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen is responsive and speeds are ideal for my usage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Improvement on An Earlier Model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love It!!! It is an improvement on my old laptop that was an earlier model of the same. The keyboards buttons on that were silver and hard to read sometimes depending upon how the light hit the keyboard. These are easy to read in all light in the non-reflective charcoal gray with white letters. Plus I like the feel of the buttons - more solid then I press them down. Also, I love the 10-key numbers on the right hand side of the keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the ease transferring from Windows 10 computer to Windows 11 on this lap top. This lap top is very convenient to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I RECOMEND

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAPPY WITH THIS EXCELLENT SERVICE I'LL RECOMEND 100%

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is portable and has an easy to see and use keyboard. I am happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Still walking through trying to learn things but overall a great laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good deal, the price was good and the operator and system is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great no problems yet used PC mover to transfer old PC no problem

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Poor Battery Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer is very fast. But battery life is horrible. Two hours on a full charge.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased and satisfied with my purchase. Great quality, easy to use, and beautiful look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good user experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is really good and have wonderful experience of using touch screen laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the configuration however battery performance could be better

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop just as advertised. Easy to set up and use for school. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New HP.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen display and the feeling of the keyboard are lovely. The speed of the processor is phenomenal and the sleek look is impressive. It is worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it , excellent product amazing price , better than others eshop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t regret this purchase. It’s fast should have taken it with keyboard back light but I’m good with this

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Zoom!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blazing fast! Moved on from my 2017 Windows 10 machine and what a difference.

    I would recommend this to a friend