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Customer Ratings & Reviews

Your price for this item is $167.99
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The comparable value price is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 861 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the screen size, performance, and ease of use of the 15.6" Full HD Touch-Screen Laptop. Many appreciate its lightweight design and the speed provided by the ample RAM. However, some users have noted concerns regarding battery life and occasional overheating. A few also mentioned challenges with the WiFi capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 861 reviews
  • Rated 5 out of 5 stars

    Budget Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good for personal learning purpose, good configuration with this price range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a HP previously but this was a wonderful upgrade. Am still getting use to the features - never had a touch screen before. More than likely will never utilize it to its fullest capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, fast, compact feel in a full size laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my fiance in college, works great for her needs. A decent processor and plenty of RAM for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Senior Citizen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my first HP Laptop purchase. However, it is dependable, easy to use. Considering purchasing another for family member.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Confused

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer I bought but am very confused as to the backup information from my old computer to the new one. I have a lot of docs in Word and none of them transferred over to the new computer so I still have to use the old one for many of my client info.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    None

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I worked with the Geek squad on my old computer that had died on me. It was determined not worth fixing. Told them what I needed out of a computer, and they fixed me up with my new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First HP in years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Dell person but I switched after talking with friends. I like the HP. On and off switch is in the keyboard. So far all is well with Windows 11.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good one

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good laptop for everyday using. sound and graphics are very good for watching movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nana

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop for what i need. I have plenty of memory for saving photos, using the software that is on it and searching ancestry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop! Exactly what I was looking for, very easy to set up. Outstanding customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy staff was great, they listen to your wants and needs and guide you to the best product for you. Great product and price. JB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for what I need it for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a good purchase. Works great and fast shipping and delivery. Works great for use with my 3d printers. Will definitely be buying another one soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop, filled with great features that I need for my home office and starting a new project at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one based on my friend's suggestion. It was excellent in working. I am using several software in this laptop. Its working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is okay. It is light and looks good. But it is slow and does not have enough slots for USB drives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , very easy to use for work and every day use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Purchased a laptop from Best Buy. Fantastic price, fast delivery, and excellent customer service. Highly satisfied with the overall experience. Would definitely shop here again!”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner / President - STS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered HP machine and Pro software upgrade online from the parking lot, went to grab a sub sandwich a couple blocks away, got notified my order was read before I returned to the parking lot, walked into Best Buy and walked ou within 5 minutes. Awesome Experience!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Survey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only rated 4 stars right now because I haven't used laptop a lot. I am confident it will be 5 stars just because it's an HP product, which I have used for years with no problems.

    I would recommend this to a friend