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Customer reviews

Rating 4.6 out of 5 stars with 881 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the screen size, performance, and ease of use of the 15.6" Full HD Touch-Screen Laptop. Many appreciate its lightweight design and the speed provided by the ample RAM. However, some users have noted concerns regarding battery life and occasional overheating. A few also mentioned challenges with the WiFi capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 881 reviews
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little laptop.. sad that no where was this described as “from a generic line”. Also would be nice to see what accessories are compatible IE docking stations etc. struggling to get a docking station to use with it with ports for dual monitors and power so i don’t need to use the laptop charger..will do more research next time…

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop on sale but not on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Laptop I just bought, however instead of paying the awesome price of $499, I was charged $549 even though it was a price match. Not very happy about that part of it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    construction

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for the price. Everything seems to work well, as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    HP CORE I7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, really functional, it´s great and very recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hp 15.6 full hd

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best and budget friendly students and people on budget should def get this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and pricing also while comparing to others

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great budget purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop for my every day use. This exceeded my expectations with its versatility. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was perfect for price and quality. I gifted to one of my friends they loved the laptop and configurations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome HP laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Writing this review from our awesome HP laptop. If you like having a keyboard with numbers on the side, this is the perfect model. Love this PC!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP LAPTOP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy , it's the best . It's just very much trusted ,gets the delivery on time and the best prices and customer service in the market. I always go with the best buy for any electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a HP previously but this was a wonderful upgrade. Am still getting use to the features - never had a touch screen before. More than likely will never utilize it to its fullest capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner / President - STS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered HP machine and Pro software upgrade online from the parking lot, went to grab a sub sandwich a couple blocks away, got notified my order was read before I returned to the parking lot, walked into Best Buy and walked ou within 5 minutes. Awesome Experience!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Confused

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer I bought but am very confused as to the backup information from my old computer to the new one. I have a lot of docs in Word and none of them transferred over to the new computer so I still have to use the old one for many of my client info.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good laptop but not for extensive graphic work. Have been using for quite some time and did not give me hard time in booting as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall good experience

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for personal use and play games. Overall good experience. Camera quality can be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Purchased a laptop from Best Buy. Fantastic price, fast delivery, and excellent customer service. Highly satisfied with the overall experience. Would definitely shop here again!”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First HP in years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Dell person but I switched after talking with friends. I like the HP. On and off switch is in the keyboard. So far all is well with Windows 11.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is okay. It is light and looks good. But it is slow and does not have enough slots for USB drives.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good under test for battery life and the other parts

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    None

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I worked with the Geek squad on my old computer that had died on me. It was determined not worth fixing. Told them what I needed out of a computer, and they fixed me up with my new one.

    I would recommend this to a friend