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Customer reviews

Rating 4.6 out of 5 stars with 881 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the screen size, performance, and ease of use of the 15.6" Full HD Touch-Screen Laptop. Many appreciate its lightweight design and the speed provided by the ample RAM. However, some users have noted concerns regarding battery life and occasional overheating. A few also mentioned challenges with the WiFi capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 881 reviews
  • Rated 5 out of 5 stars

    Senior Citizen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my first HP Laptop purchase. However, it is dependable, easy to use. Considering purchasing another for family member.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good little laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast little computer that is quick for simple tasks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nana

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop for what i need. I have plenty of memory for saving photos, using the software that is on it and searching ancestry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Budget Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good for personal learning purpose, good configuration with this price range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy staff was great, they listen to your wants and needs and guide you to the best product for you. Great product and price. JB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with this model laptop. I have been purchasing HP Products for many years and very pleased with their products as well as the service we get at the Morehead City, NC store.

    I would recommend this to a friend
  • Cons mentioned:
    Port selection

    Rated 1 out of 5 stars

    USB-c port of HP laptop may not work for you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USB-C port on this HP laptop model doesn't work fully by design strangely, It does not support common devices such as a docking station for extended monitors, charging, etc. I bought one for home use and found out the problem months later and now am stuck with the product. HP simply would not provide a solution to it except a new purchase. HP gains almost nothing by doing that since hardware cost difference is so insignifcant these days, maybe, only wants to trap an unsupected customer. I bouhgt so many laptops past over 30 years of IT life and nenever saw a laptop cutting off basic features in this cheap way. Very disappointed!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop, filled with great features that I need for my home office and starting a new project at home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Survey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only rated 4 stars right now because I haven't used laptop a lot. I am confident it will be 5 stars just because it's an HP product, which I have used for years with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good one

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good laptop for everyday using. sound and graphics are very good for watching movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Stop Shop...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got wonderful advice and great help on buying my computer. Great info on understanding aps and set ups. Thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect buy; excellent price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a birthday present for my sister and she loves it, touch screen is very helpful and a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy pickup/Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my new laptop! The only thing I love more is how easy it was to pick it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Purchase HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion and personal experience HP are the best computers. I have purchased numerous HP products since the 1990’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professor

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth to buy it. Quality is good. Great for school work and professional stuff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a random purchase as I thought my computer was dying. That ended up not being the case. This computer was just ok. Very very basic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was great. The laptop was in good condition and the delivery was on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the person who only needs to do the occasional letter, read the news, etc. we really like this computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for 500$

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is good only for basic functionalities. I bought it for my dad who uses it for entertainment and a bit of MS office work.. nothing major he uses it.Hence it is not a bad deal for what it offers..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer. Touch pad is a little sensitive sometimes. I haven't had any issue with it. I bought it on sale so good value for the price.

    I would recommend this to a friend