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Customer reviews

Rating 4.6 out of 5 stars with 881 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the screen size, performance, and ease of use of the 15.6" Full HD Touch-Screen Laptop. Many appreciate its lightweight design and the speed provided by the ample RAM. However, some users have noted concerns regarding battery life and occasional overheating. A few also mentioned challenges with the WiFi capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 881 reviews
  • Rated 4 out of 5 stars

    Good computer for watching movies surfing web

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers where a little weak till adjusted setting, does everything my wife wants and she plays games on it as qell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything you need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything I need. I like that it’s touch screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Does everything I wanted it to do. Very easy to use. Great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect for everday use. I enjoy using the touchscreen aspect of the laptop as it's perfect for completing daily tasks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hp computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is ok but I will know better when it last longer than my chromebooks it was 2 expensive

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this HP laptop. It has all the features I need.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard illumination

    Rated 3 out of 5 stars

    Ok for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On laptop for the money would have liked more battery life and light up keyboard

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! From storage to quality honestly best investment I have done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made a young girl ecstatic.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young girl I got this for loves it. She uses it for her school work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the ease of set up. Don't like the automatic assumption of certain services for antivirus and other applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Writing this reviews 3 years later and works just the same as I bought it

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard illumination

    Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the battery is not good. No backlight keyboard. the design looks dull. but, it is good if you are looking budget laptop.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Needs improvement

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need better service.and better customer service too.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and Functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really nice and does what I need. I have no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. Decent specifications for the price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything is working well. HP is a recognized product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. We previously had a mac and I won’t be going back anytime soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart new to me touch .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a senior this is my first touch computer Enjoying it very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was good from Bestbuy. Laptops features and quality is good. Recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff were friendly and helpful. So far, everything's good!

    I would recommend this to a friend