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Customer reviews

Rating 4.6 out of 5 stars with 881 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the screen size, performance, and ease of use of the 15.6" Full HD Touch-Screen Laptop. Many appreciate its lightweight design and the speed provided by the ample RAM. However, some users have noted concerns regarding battery life and occasional overheating. A few also mentioned challenges with the WiFi capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 881 reviews
  • Rated 5 out of 5 stars

    lap top review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine. boots up quickly. moves between programs efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal works for what is is needed for the price was right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP_ 15.6 HD Touch-Screen Laptop -Intel Core i7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The functionality of the computer exceeds my expectation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop touchscreen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop touchscreen Computer for general use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed for a laptop. I would recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Windows 11 Transition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Choose it as transitioned to Windows 11. It has more properties than similar price laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesperson asked me to try this item and so far I am impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP LAPTOP

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is very nice, the screen is clear, tyoes nice and easy. Set up was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very a very good laptop, I recommend others to have it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Think Twice Before Purchasing This Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fourth HP laptop i have purchased. I trust the brand. This particular unit has design flaw in the placement of the on/off switch. It seems overly sensitive on the keypad and it drops data i enter. Can't do much about the switch. I mated an external mouse and keyboard for better key entry ( using a usb port extender to salvage at least one port). I bought a different HP for serious work. I am not satisfied with this unit and do not recommend it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A-OKkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP product is very nice and I recommend buying, but its 12 Gen and consider buying 13Gen either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woo Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Quick Delivery and as always Best Buy came through

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functional Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop has been very functional for everyday work, it was a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Christmas

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Christmas gift for my son. He is a big gamer and it is an absolute win

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product.Budget friendly laptop, I like very much.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    HP not reliable brand - Quick to fail

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop on Black Friday. I did not use it until Begining of Feb'25. Started loading my programs but noticed that it was taking unusually too long to power on, then it was not recognizing monitors via HDMI or USB-c. Now I feel i'm defusing a bomb. Best buy front desk did not offer alternatives. I cancel my BB Plus membership. Now, I'll try dealing with manufacturer's warranty. what it looked like a great Black Friday deal, resulted in a cheap purchase and an expensive lesson. HP brand is not realiable for me anymore, I had 2 other HP laptops that failed my screen (Spectre, $1,500 +) and the other one, 1 of the CPU was not running.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek guys were excellent. Especially Jesse. Bbbbbbbbbbbbbbbbbbbbbbbbb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool fast machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what I needed, it’s fast and the battery is reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast service and good product fast service and good product fast service and good product

    I would recommend this to a friend