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Customer Ratings & Reviews

Your price for this item is $167.99
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The comparable value price is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 863 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the screen size, performance, and ease of use of the 15.6" Full HD Touch-Screen Laptop. Many appreciate its lightweight design and the speed provided by the ample RAM. However, some users have noted concerns regarding battery life and occasional overheating. A few also mentioned challenges with the WiFi capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 863 reviews
  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light and just what was needed for my son for college

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acceptable with some problems of using the touch pad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Start!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is good for personal use. Just needs backlight keys.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought in thanksgiving deal and i love the laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 ⭐️

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my laptop purchase. Super fast shipping.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still getting used to it. My last one was a Dell, so there are a few differences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great product… its seamless and easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Use for my office work at home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, nice laptop to have for medium usage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP CORE I7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, really functional, it´s great and very recommended

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    USB-c port of HP laptop may not work for you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USB-C port on this HP laptop model doesn't work fully by design strangely, It does not support common devices such as a docking station for extended monitors, charging, etc. I bought one for home use and found out the problem months later and now am stuck with the product. HP simply would not provide a solution to it except a new purchase. HP gains almost nothing by doing that since hardware cost difference is so insignifcant these days, maybe, only wants to trap an unsupected customer. I bouhgt so many laptops past over 30 years of IT life and nenever saw a laptop cutting off basic features in this cheap way. Very disappointed!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is good, but video and sound’s quality was bad. I returned

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    not good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery drains after around 2 hours. video playing such as on youtube is glitchy and laggy

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good laptop for the right price. Very slick, stylish and functional.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t charge after less than a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought less than a year ago and now the computer won’t charge at all. The cord is find the computer won’t charge. I didn’t even use it as much as I used to use my old laptops I’ve been busier this year so it’s not even like I over worked it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase was intended to be new, but they provided an open box instead. Upon initial setup this was realized. I then had to return to a physical store where geek squad had to reformat the entire computer due to the previous buyer messing it up. Horrible experience

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not great for gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs slower than my last laptop. So not great for gaming but ok for keeping track of business stuff

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a Samsung laptop that had just gone on sale that day (for $350 off the usual price) that the salesperson had directed me to. I agreed to take it (after seeing numerous others to compare) and they had none in stock. Nor in Madison. The closest was Brookfield which had 1 & Janesville which had one "open box" (return), which when we tried to pick (individually) were gone. Apparently, none in the US that could be shipped to me later! Settled on a comparable HP. No problems in purchase. Sales staff was great throughout.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Busted Box Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    shipment showed up in a poorly wrapped box. Looks like it had been opened by carrier of store that sent it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery Malfunctioned within weeks. Terrible lapto

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery completely failed within weeks, and HP customer support was absolutely useless. Hours wasted with no resolution. Never buying HP again.

    No, I would not recommend this to a friend