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Customer reviews

Rating 4.6 out of 5 stars with 881 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the screen size, performance, and ease of use of the 15.6" Full HD Touch-Screen Laptop. Many appreciate its lightweight design and the speed provided by the ample RAM. However, some users have noted concerns regarding battery life and occasional overheating. A few also mentioned challenges with the WiFi capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 881 reviews
  • Cons mentioned:
    Keyboard illumination

    Rated 2 out of 5 stars

    Terrible computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard is not very easy to use. And the mouse pad makes it hard to control cursor. Would not recommend as a computer. Disappointed. Cheap!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good laptop that lives up to the brands reputation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice soft keyboard but I did not like the “extra numbers” on the side- it moved the keys over and it felt like I was typing to the left. This was my fault as I did not read the description fully. Good price for a nice computer, slightly longer than average because of the extra keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bestest laptop with all the required things. Great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I bought this for college kid. Good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality laptop for being made of recycled material

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, works for everything my daughter needs for college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 ⭐️

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my laptop purchase. Super fast shipping.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good Computer, however the wifi went out just after a couple of months, so I had to get a wireless adapter for the computer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acceptable with some problems of using the touch pad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still getting used to it. My last one was a Dell, so there are a few differences.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is good, but video and sound’s quality was bad. I returned

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good laptop for the right price. Very slick, stylish and functional.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery drains after around 2 hours. video playing such as on youtube is glitchy and laggy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Find something better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, it’s very slow and didn’t even last a year.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a Samsung laptop that had just gone on sale that day (for $350 off the usual price) that the salesperson had directed me to. I agreed to take it (after seeing numerous others to compare) and they had none in stock. Nor in Madison. The closest was Brookfield which had 1 & Janesville which had one "open box" (return), which when we tried to pick (individually) were gone. Apparently, none in the US that could be shipped to me later! Settled on a comparable HP. No problems in purchase. Sales staff was great throughout.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard illumination

    Rated 2 out of 5 stars

    n/a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    disappointed that the keyboard does not illuminate when its dark

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not great for gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs slower than my last laptop. So not great for gaming but ok for keeping track of business stuff

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Busted Box Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    shipment showed up in a poorly wrapped box. Looks like it had been opened by carrier of store that sent it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t charge after less than a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought less than a year ago and now the computer won’t charge at all. The cord is find the computer won’t charge. I didn’t even use it as much as I used to use my old laptops I’ve been busier this year so it’s not even like I over worked it

    No, I would not recommend this to a friend