Customer Ratings & Reviews

An utter disappoint. Because it has Windows preintalled it limits your ability to download other browsers. The speakers are horrible. Will be looking to trade this in for another model without Windows

Don't care for it.So i am going to return it.Sorry about that

My laptop stopped working after 3 weeks. I had to return it and get a new one.

Bad online customer service. You will not get help. You will get wrong answer. You will going to return.

I won't buy it again, it speed up just using google chrome, the worst purchase.

This is not open box excellent. It has a visible one marks on the laptop and Best Buy did not even care to clear this.

Does not work with HP thunderbolt docking station. Will return

You guys are stupider I didn’t get my item but you guys didn’t give my money back

Never buy from best buy they are scammers they use you

Returned computer to purchase a better laptop! No review

It's not working have lot of hardware technical issues, returned it

Was not aware that this is an S Mode Microsoft installed laptop. Would have never purchased it.

The can mouter had a malfunction and had to be returned. Bought another brand.

The HP - 15.6" Full HD Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 512GB SSD - is a top-tier laptop, ideal for users seeking a combination of performance, portability, and premium design. Powered by Intel’s latest processors, it delivers excellent multitasking capabilities, making it perfect for both professional work and casual use. Its 15.6 inch display offers crisp visuals with impressive color accuracy, ideal for creative professionals or anyone who values high-quality screens. The build quality is exceptional, with a sleek aluminum body that feels sturdy and elegant. The keyboard is comfortable, and the large trackpad is responsive. This laptop provides decent battery life (almost 10 hrs), making it a great choice for users on the go. The performance and premium experience make it worth considering :)

Perfect for my work needs. Nice size screen. Lightweight. Runs amazing!

So far so good. It is a very good value for an Intel 7 chip. Maybe I can update the SSD later to higher GB. Otherwise, a very good laptop, no issues so far. For the price when it was on sale, cannot beat that. System is fast when booting up, do not notice lag when running multiple programs or apps or sites, and screen is crisp.

Works awesome and has everything I was looking for. The price for Black Friday was in my budget and this computer is fast, runs with no issues, has a huge screen but small enough that I don’t feel like I’m weighed down anytime I take it anywhere. Highly recommend for gamers as well.

Great mid range laptop, upgradeable to 64g. Ram. Wifi card only goes up to 300mb but can be upgraded. Wish it had more usb ports and the usb c port doesn't output video so connecting 2 external monitors can only be done through the usb a with an adapter.

I absolutely love this computer including the fact that the screen is completely cracked and there is not one issue with the visuals on the screen and I have had it for a while. I would like to warn everyone that sometimes the BIOS updates can blow your fan, make sure that you do HP checks on your fans to make sure that both are running. I did not check fast enough in my warranty ran out and it turns out my second fan had stopped running during a bios update when it was working too hard for the computer to handle. Otherwise, amazing. I have it taped together with clear tape, because a screen is juet a screen, we care about the insides! Sadly, my it gets up to the high 100s without the secondary fan.

Bought this laptop a week ago. Love the features and the processor i7 13th Gen is a gym. I stepped up the memory to 32 Gbyte. Totally stoked!!!