Customer Ratings & Reviews

Excellent choice for a low price. Fast speed, crisp display. way beats my previous one

I am a senior citizen who has used a Win10 desktop computer since ca. 2012 for mainly investments, music notation, and emails. Last year (2024) both Win10 and my key music notation app announced end of support in 2025. The path for future reliable support for the music app required an upgrade to Win11. My desktop could not be upgraded to Win11, so a new computer was needed. As a user with no knowledge of current technology, I asked friends and others, including the Geek Squad, about what computer to buy. The advice favored replacing my desktop with a laptop, and using a docking station to keep access to my desktop peripheral equipment. For my apps, the Geeks suggested either an i5 or i7 processor. My key app needs 16 gigabytes of RAM, so this information narrowed my choices to brand and price. I picked an HP i7 model with 16G RAM, which was on sale at Best Buy for a very attractively discounted price. So far i am very pleased with the laptop and my decision to abandon my desktop computer. Also, upgrading to using Win11 has been easier than rumored.

Very fast and easy to use. I've been a HP fan years.

Great laptop for everyday use. Screen is awesome, speed is amazing and recommend for home use. I have been using it the laptop for 5 days and very happy with the quality and ease of setup. I backed up my old Microsoft surface and everything transferred across seamlessly and quick. Great machine and great price

I purchased this laptop to use for graduate school (online). It seemed a little slow initially but once I deleted the unnecessary pre-installed software it worked well. My only complaint is that it has a short battery life. I typically cannot make it through my 2.5 hour class on zoom without plugging it in.

Solid laptop. There's a small amount of bloatware to uninstall, and a few startup programs to remove from the list, but Windows 11 is quite good. Don't forget to move the Start button to the left. Do you really need 16 GB of RAM? YES!

Laptop works quickly. The first laptop had an internal technical flaw and Best Buy replaced it quickly and without any questions

Great for school! We were looking for a laptop for our college age student and it's been working great.

Very good computer! It’s very easy to use. Battery seems to not last long enough.

I really like my new laptop. A gift from my husband.

Works good so far. Able to perform all the functions I need with the necessary speed.

We purchased this computer November 23rd. The unit works very well. We had a wonderful sales person Andrew that helps us with the selection process. He was a blessing. We highly recommend the Lexington Best Buy and Andrew.

Basic but perfect for needing access to the interweb. Phones are small but I can get my school work done.

I strongly advise against buying this toy. The specs claim the battery lasts 9.5 hours but just simple browsing or streaming it last 2.5 hours. I actually sat there and watched it lose 1% of battery every minute. Watching a 2-hour movie It went from 100% down to 30%. The speakers are almost non-existent and you can't hear the sound more than 3 ft away. The keyboard buttons are white text on a off-white beige color which makes them impossible to see. I have two other HP laptops I've been happy with but I'm surprised they sell this junk and then deceptively mislead people on the battery life. Please search the question and answer section for battery and you will see many others have this problem.

Love the flexibility and size. Fits perfectly on home remote work station.

Very good overall would recommend this lap top for regular use.

granddaughter is happy using for on line classes and college next fall

Needed to update for Windows 11. Learning curve will be needed to relearn the new ways of the system.

HP s best one up to date.. time to by it and enjoy.

Does everything I need it do for work. Excellent purchase.