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Customer Ratings & Reviews

Your price for this item is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 1417 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the overall performance, processor speed, and portability of the 15.6" Full HD Touch-Screen Laptop. Many appreciate the touchscreen feature, the comfortable screen size, and the ample RAM. However, some customers have expressed concerns regarding the short battery life and occasional overheating. A few customers also mentioned limitations with port selection and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,417 reviews
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer has a great design , easy to work with and the touch-screen feature is great.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    5 Star Rating!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is working well for me and what I need it for. With it being newer, it holds a charge well, it's big enough but not too big or heavy, and I really like that it has a number pad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Touch Screen Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am SOOOO happy with my new laptop! It has everything that I need, it was easy to set up and transfer stuff from the old laptop. The touch screen will make my work much easier and efficient. The optics are an unexpected upgrade from my old HP. It's just 100% in all categories! The good folks at Best Buy are incredibly professional, efficient and helpful. Overall a fabulous experience and I am incredibly pleased with the HP laptop

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    HP 15.6" 512GB 16GM Memory Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Seems great so far for our needs! The battery life is not as long as expected, tho.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good functional laptop; Fast and easy to set up. Very good graphics. Excellent value for the money

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. Easy to use and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great choice for home use and keeping track of all my information that I want to keep up to date.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good laptop, exhausting customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the laptop; not happy to have to purchase Microsoft Office separately;-(not a Best problem) nor am i happy that no one within the company knows how to update current email accounts. I was happy “Elizabeth” (?) was able to access my account in the store enabling me use accrued points. Good merch exhausting customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Love my new laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, love it, easy to navigate and very sleek in style.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    product is great, geek squad, not so much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect for my needs and I love the support that comes with the product. Next time I'll use HP services to setup and move from old laptop. Much easier and cheaper that geek squad (which did not meet my expectations).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop does everything that I need on a weekly basis in an simple & efficient manner.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. Fast, great display, a ton of memory, and easy to use Microsoft Copilot. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    worth the look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the laptop great screen lots of space on the HD and for the money well worth it 549 at the time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is doing everything I need. I have been using it for 2 weeks and have had no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just getting started.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm just getting start so I can't report much. It appears to have lots of bells and whistles and I'm looking forward to learning what's new on the machine and Windows 11.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Gal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new HP-15.6 Full HD Touch-Screen Laptop is all what I expected it to be. Wonderful!! I love the touch screen. It's great to be able to play around with the screen. Great amount of Memory to use for my home based business. I enjoy the ease in which I can navigate all the programs and tools so easily. It didn't take long to get used to operating this wonderful machine!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice product I am so pleased, I have been able to use for my personal and business afairs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product. I am very happy with this purchase that exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Touchscreen

    Rated 5 out of 5 stars

    HP Touch Screen Lap Top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design. Large viewing screen. Easy set up. Love the touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best store and service dept.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new computer for my wife Gail, and she loves it. She is disabled and can't walk much, so she sits and plays games, goes on face book and talks with her friends. The people that work here are very nice and very helpful...I am always satisfied when I come there and make my purchases. Thank You so much. Giovanni Mascali

    I would recommend this to a friend