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Customer Ratings & Reviews

Your price for this item is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 1417 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the overall performance, processor speed, and portability of the 15.6" Full HD Touch-Screen Laptop. Many appreciate the touchscreen feature, the comfortable screen size, and the ample RAM. However, some customers have expressed concerns regarding the short battery life and occasional overheating. A few customers also mentioned limitations with port selection and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,417 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far am enjoying my new computer! Ease of ordering and prompt delivery were appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop Terrible Rewards Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for home use but as a side note I've purchased over S1000.00 of product on my Best Buy card this year and haven't received a single reward from my purchases on my account. The card is worthless and any future purchases will be made with a regular visa or mastercard with a rewards program that works

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best laptop at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick setup and user friendly. lots of memory blazingly fast to boot up and run applications. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    High recommended!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, nice speed for every day personal use. Would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product because its a touch screen and the size of it is great for a college student which is why I rated a 4. However, my college student has trouble with log in... it won't let her log in and when she does at times it kicks her out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop is performing great and it is much lighter than my previous one. The geek squad put all my necessary documents and files and the set up was done in a timely fashion!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bob T.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop is everything I needed for my home use. I would suggest getting one for anyone that needs a laptop for their home use and banking.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Great little unit

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the everyday user. This laptop is perfect for light gaming. Everything you need in one little package

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    HP PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, fast, does have a learning curve with Windows 11, PC is light, buttons soft.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    HP Intel Core i7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the HP Intel Core i7 - 16 GB Memory to replace an older HP that had started to have issues. The new HP is fast and moving everything from the old to the new one was pretty painless. I'm very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kylie's Great Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vensin was very helpful and knowledgeable of the laptops. He made a normally frightening experience and very good experience. I literally hate purchasing computer equipment, because it can be overwhelming. Vensin's patients and knowledge made this a nice purchase. Purchased for a Christmas gift..

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    I recommend this product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a gamer but this computer is lightweight and works fast. I recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good experience I like the laptop and is easy to use and fast

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    HP laptop review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Good size, speed and capacity...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Sister in-law, she love it, I had no issues in setting it up for her, runs great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my new computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WONDERFUL! Easy to use. Love the big key size, the large screen and touch screen features. Navigation is easy (my previous was Windows 8.1)! I do not like that the Word and Excel I purchased several years ago could not be transferred to this computer. Not fair to have to subscribe now.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love this laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time owner of a laptop. So far I'm loving it!! Very easy to navigate. Geek squad people are extremely helpful when I'm not understanding something. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    An excellent laptop!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP made another great product here! With good, tactile easy, keyboard,…and touch screen support!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exelent product exelent display batery not too good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    About a laptop bought last

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so bad that I returned the laptop to different store of Best Buy I bought it. It’s going to be 28 days now that my cash 210:71cents has not been given to me, I was first told 10 to 15 days it passed, and another 7days passed another 7 to 10 days given to me is going to expire tomorrow. Why? One of your head in best buy at belateria in Richmond area told since it was bought in different stores they cannot do anything and I asked is it not same Best Buy the man refused it. In two days time it will be a month I’ve been waiting for my money.

    I would recommend this to a friend