Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$549.99
Save $250
Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1888 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,888 reviews
  • Rated 5 out of 5 stars

    Very fast and good for professionals!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very fast, smooth, and easy to use. The Intel Core i7 processor and memory make it great for multitasking, and the 512GB SSD keeps everything running quickly. The touch screen is responsive, and the natural silver design looks clean and modern. It’s a great laptop for everyday work, school, and streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Enjoy taking it everywhere. Works smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Bad sound and battery life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast laptop but 2 issues. When i placed the order the specs said backlit, but its not and have since changed that on the decription. But mainly im shocked at how little sound you get from this laptop and how quickly the battery dies. i keep it plugged in so not a big issue, but i regret not returning this for all these reasons. My 4th hp and this one disappoints

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Good computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice light weight and runs smoothly would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Nice laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the computer, but thought it came with light up keyboard- did not. still fast and works well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP 15.6" laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model replaces the HP Pavilion workhorse that served me well for over ten years. So, it is familiar and still updated. The Best Buy staff member steered me away from similar but more expensive laptops to this one. He was honest, knowledgeable, and a good listener. I'm a very satisfied customer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this HP laptop from Best Buy and have been very satisfied. The performance is fast, the build quality feels solid, and the display is clear and vibrant. It handles daily tasks smoothly and offers excellent value for the price. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    Recommend this product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a good purchase. Holds battery charge well and is fast (no delays). The touchscreen is a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Bang for the Buck.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a work computer and it is more than enough to work all the task I have through the day. It will run multiple programs at the same time with no issue! I feel that this computer has allowed me to speed up my work flow by double. I preform more test and help more people because of it. Worth the buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best store and service dept.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new computer for my wife Gail, and she loves it. She is disabled and can't walk much, so she sits and plays games, goes on face book and talks with her friends. The people that work here are very nice and very helpful...I am always satisfied when I come there and make my purchases. Thank You so much. Giovanni Mascali

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect Gift for My Mom’s New Business

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted this laptop to my mom now that she’s opened her own business, and what can I say she absolutely loves it! It’s incredibly easy to use, lightweight, and so convenient for everything she needs to do. She’s been using it for emails, client work, and organizing her documents with no trouble at all. I couldn’t be happier with this special purchase it feels amazing to give her something that actually makes her work easier and supports her dream.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Very Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Powerful with good storage space

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Laptop review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop its so fast and light, got a great deal too. Will definelty be shopping here again for additional tech needs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, simple to use, exceeds all of our expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Steady

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of, the price was great. Have had great performance so far with the work I'm doing. Haven't put the processor to test yet but loving it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    I like it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal! Works well. Much faster than our old machine. Scored no sales tax here in FL because of back to school.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    alex1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no issues. works as expected. easy to set up. have all the software which I need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no flaws so far!!! Great clear screen!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer. Good speed and good touchscreen.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    great Choice

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the device meet the expectation very fast and light in weight

    I would recommend this to a friend