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Customer Ratings & Reviews

Your price for this item is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 1417 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the overall performance, processor speed, and portability of the 15.6" Full HD Touch-Screen Laptop. Many appreciate the touchscreen feature, the comfortable screen size, and the ample RAM. However, some customers have expressed concerns regarding the short battery life and occasional overheating. A few customers also mentioned limitations with port selection and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,417 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    HP touch screen review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That laptop i purchased is excellent however i only give it 4 stars because its batery life is not as long as i would like.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third HP laptop. This nice nifty machine check all boxes for budget friendly computer and performance is excellent

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    YIPPEE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT DOES EVERYTHING I NEED IT TO DO. I USE IT FOR MY BUSINESS. I WISH THE BATTERY LASTED A LITTLE LONGER.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything but shipping went correctly...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what my wife was looking for and at the lower price was exactly what we could afford. The only thing that would have made it perfect was the delivery. It said next day delivery and it didn't come on time...so instead of arriving when my wife wasn't home so I could surprise her, it arrived when I wasn't home...so she found out before Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Donna Miller....happy BSF customer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new laptop is doing well so far....ALL BECAUSE OF THE GUYS IN GEEK SQUAD WHO KNOW HOW TO HELP ME!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Fast for general use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the i7 processor and 16 GB of memory, everything runs fast and smooth for general office use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good computer so far.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only been using this computer a few weeks but I had it set up at Best Buy and that went smoothly. Everything seems to be working well. If I do not have problems with anything I would change my rating to 5 Star.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid laptop and has all the features my granddaughter needed for college but she says the battery life is only about 5-1/2 hours on full charge. I think that’s pretty good but she doesn’t.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    3rd one we have bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd laptop we have bought to use in our small business. Works as expected,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP-Laptop computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great! Easy to use and easy to set up. The touch-screen is amazing. The display is clear and easy to read.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Hp Laptop Silver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! Its HUGE but i love it. The graphics are very good however the battery life is not the best so keep that in mind. This laptop is my baby i love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy duty and fast computer. Easy setup and a few weeks in. My last computer was a Dell. I had no trouble with the function, but 5 keys stopped working and it was plastic.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The startup was straightforward, and once I logged into my MS account it was running smoothly, and installing few applications also was quick! Browser is fast (Edge), and Google Chrome runs nicely well. I am happy with the display colors and great performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all my needs and is easy to navigate. It's so much faster than my old laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Joseph

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seem to be a very good comptuer it is what i wanted and i don't thing have any problems with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HP computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer replaces an HP computer I bought at Best Buy when I retired in December 2014. This new one starts up in less than 10 seconds and is so much faster than my old one. So far it’s worked flawlessly. Battery recharge is very fast (about an hour). This has been an excellent purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop does everything I need. Fast and display is great also

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    alex1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no issues. works as expected. easy to set up. have all the software which I need.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Fast computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast computer. Nice touch screen with lots of memory. Looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Machine And Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works well, as expected. The difference was Zach who took the time to listen to what we were looking for and recommended the right machine. We have the Total Care service, and it was great, more than justifying price differential that MIGHT have existed. Friendly, helpful, and knowledgeable people.

    I would recommend this to a friend