Customer Ratings & Reviews

It's definitely budget level. None of it is terrible, but if you are used to a good gaming system or a good system at work, this will feel off in so many ways. Having said that the screen is the best part about it. It's still decently bright, good color and not terrible. I am not a fan of the pin style chargers included with the HPs. I only get about 2 hours of usage on a full charge with this on "battery saver" settings. But again, bargain prices here. You have to weigh out the pros and cons for your needs.

I really liked the laptop, and the fact that it has a touchscreen is a big plus too. It makes it even more convenient and versatile.

I bought this laptop for my nephews so they'd a proper computer for doing 3d printing, and more. The memory and hard-drive leave plenty of room for upgrades once it becomes necessary. The Intel Core i7 was the real selling point being it's about the only thing that can't be upgraded later.

So, for years my husband has been buying refurbished PCs for me and they don't last long...I have a pile of them just sitting here. After the last one bit the dust he ordered another generic brand I've never heard of. I had enough and started doing my own research to find my new best friend. I found this one at Best Buy and bought it on the line and pick up was quick and easy. I must say, I love this PC! It's perfect and I have high hopes that it will last longer than all the others combined. Thank you Best Buy!

I love my new laptop. Easy to use and I really like the touch screen. The display is just the right size.

It is very fast and intuitive. the battery life is not the best but it is just fine for me. It runs games well even though it is not a gaming pc. It checks all boxes.

Good performance with braking the bank, fast, reliable for home/work.

I love the mouse pad on this laptop. It is really lightweight and skinny. Had no issues so far. Love it.

So far so good over the last 5 years hp has been a great asset in my business. Also continue to purchase more HP laptops as my business continue to grow I love it

Great assistance in finding the best laptop for what I needed. This laptop has gone beyond my expectations. It was budget friendly and came with many extras that I didn’t know I needed.

Overall nice laptop for my usage. Did not need anything for business, school and gaming, Just something to play around with

Light weight, high speed, excellent graphics, good for home or business use.

This laptop is great. I like the touchscreen and that its lightweight. It runs fast and i plan to use it for a long time

I bought this laptop for my high school child and it did not disappoint! It is very fast to start, the processing capability is excellent, it will open and close tabs fast enough that she won’t complain, the battery life is surprisingly long (I have a superior setup from a different brand and mine has half its battery life). Overall, I am very happy with my purchase! We run all common apps on it at the same time and it has never crashed!

I’m really impressed with the screen size and display quality—it’s easily the standout feature and makes the overall experience enjoyable. Performance is solid, but I expected more from a 13th Gen Core i7 processor. Compared to some competitors, it feels a bit sluggish at times, which was a little disappointing given the specs. Overall, it’s a capable device, but the performance doesn’t quite match the premium feel of the display.

Good delivery and good screen and good battery and good speed

purchased this for college student and it works perfect. Great battery life, nice size to carry does everything we want it to do.

I recently bought the HP 15.6 Touch Screen Laptop 16 GB and I absolutely love it. I walked in to BestBuy not having any idea what I was looking for, I am not really computer savvy let's just say...LOL. So a sales person came over and asked me, "Is there anything I can help you with", "BIG MISTAKE", and I replied, "Well you sure can", Golly, I must of asked him over 50 questions about computers, and never once did he ever show any signs of frustration with me. Awesome job Best Buy for your excellence in sales staff and products that you carry. This laptop is awesome, It is so fast, and the touch screen works perfect. I would recommend this laptop to family and friends.

I really like the speed and battery life as well as the image. Not heavy at all

Love the laptop touch screen. My wife enjoys the services of the CPU. It really helps us with financial decisions.