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Customer Ratings & Reviews

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$549.99
Save $250
Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1912 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,912 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Runs like a champ!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! Light weight and runs like a champ. No concerns noted.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    A great laptop for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the weight and size of this laptop. The only thing I have noticed is a short battery life. Otherwise, a great laptop for a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has a very good performance, and the screen looks very good. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the product was good love it ,great for kids everyday work and good for adults everyday tasks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I learned my lesson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been buying HP computers for years and have never had a problem with any of them. I decided to purchase another brand last year to maybe save some money. Ooops bad choice. It died and could not be repaired. Got my money back because I took out the extra warranty and bought another HP. This computer is awesome. I learned my lesson.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Very good for a basic work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, very good. I just use it for work and personal tasks, not gaming at all. I do not need any sophisticated features and I was particularly interested in the ports that this model has, so my needs are very basic. It's fast, not intrusive and not heavy. Keyboard is soft, very comfortable and numeric pad was a must for me. It would have been great to have at least 1 Tera.. I didn't test the battery life yet....

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Deal of the day and oh what a deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to upgrade from a 14 year old laptop that seemed like it took 15 minutes to boot up. Well this was exactly what I wanted minus the smallish hard-drive, but that was easily fixed with a 2TB swapout and I couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    HP computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, easy to operate, fast processing.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP and Geek Squad are great combination

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several HP laptops and they are always reliable and easy to use. This is a great size. I have a 17-in HP laptop I've had for several years and it still works fine but I wanted one that wasn't quite as heavy and more "portable". This one fits the bill for me and the Geek Squad was GREAT and fast at helping me to move all my documents over. Would highly recommend HP laptops and using the Geek Squad membership.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the performance of my new HP laptop. The speed and processing has been great!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Es bastante ligera, la batería le dura bastante y rápida, súper cómoda.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    My New Best Friend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a new Laptop and Best Buy saved me, I was able to find what I was looking for and found it to be on sale Love love my new laptop

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall ! Fast and simple to use. Sharp clear touchscreen .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to work with, fast and reliable. Perfect size and design

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My first hp

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first laptop so far i love everything about it cant wait to start working from home

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 4 out of 5 stars

    HP review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Great speed. Display is very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent laptop - everything runs flawlessly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop - very fast, and has a sleek and modern design. Everything runs flawlessly. Picture quality is excellent, sound is also very good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Rich’s opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value, great features, easy to use. Excellent support on set up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Easy, good price and fast response.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and good for development projects with daily browsing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works smoothly and is good for my office work. Purchased it during Black Friday and got an awesome price and deal at best buy. Highlight recommend. Value for money. e

    I would recommend this to a friend