Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 1367 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the overall performance, processor speed, and portability of the 15.6" Full HD Touch-Screen Laptop. Many appreciate the touchscreen feature, the comfortable screen size, and the ample RAM. However, some customers have expressed concerns regarding the short battery life and occasional overheating. A few customers also mentioned limitations with port selection and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,367 reviews
  • Pros mentioned:
    Screen size, Touchscreen

    Rated 5 out of 5 stars

    Love My PC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. Easy to use and I really like the touch screen. The display is just the right size.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the mouse pad on this laptop. It is really lightweight and skinny. Had no issues so far. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Decent Specs for Less Bucks

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 529$ we can’t expect much more. It covers all the basics for a decent laptop. Light weight with good display.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Great Deal!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, easy to handle and fast. Software booted up with no problems and the interface was easy to walk through, step-by-step!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    HP laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the speed and battery life as well as the image. Not heavy at all

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    THANK YOU!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with it, especially the Touch-Screen. My last laptop did not have it. That is the best way to go for me. I am always happy with Best Buy. They take good care of their customers and I am always a repeat customer! Thank you for your service and products.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I learned my lesson

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been buying HP computers for years and have never had a problem with any of them. I decided to purchase another brand last year to maybe save some money. Ooops bad choice. It died and could not be repaired. Got my money back because I took out the extra warranty and bought another HP. This computer is awesome. I learned my lesson.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Good, reliable computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, I use a similar one for work and I figure if our tech savvy IT guys trust HP, I can as well. I appreciate the full keyboard with the number pad as well as the touch screen. It works for my needs and I'm sure can do a whole lot more!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    HP computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, easy to operate, fast processing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Runs like a champ!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! Light weight and runs like a champ. No concerns noted.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Like Everything Else Windows

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a Windows fan…switched to Mac several years ago. However, I wanted something to play my very old Big Fish games on when Windows 10 was no longer supported. Good computer but still not a fan of anything dealing with Windows. Works like everything else does that uses the Windows platform.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love herrr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this computer for work and she is great. Everything works smoothly and apps open quickly. Only con I would say is battery life is not as long as I expected. (4/5 hours when connected to all my work programs) but I may just need to adjust settings. Overall she's a great laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well, nice display, good sized screen, good keys, easy to navigate, good color

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    mr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally decided to get rid of my desk top and was looking for some thing faster and bigger screen. So far it is working good for me.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    homeowner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this product for the last few weeks, I'm very satisfied with the speed and functionality. I use it for work and personal use, there are many features I have yet to use, but it has met my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Love It

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall ! Fast and simple to use. Sharp clear touchscreen .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a nice balance between performance and practicality. It’s fast, responsive, and offers great value for someone who needs a dependable daily laptop for multitasking, virtual meetings, web browsing, and streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Touchscreen

    Rated 5 out of 5 stars

    Must But

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Very esthetically pleasing. The screen is really clear and it’s small enough to take anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Comfort

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Es bastante ligera, la batería le dura bastante y rápida, súper cómoda.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    HP laptop intel i7 touchscreen

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great. I like the touchscreen and that its lightweight. It runs fast and i plan to use it for a long time

    I would recommend this to a friend